Ganger (Remote)

the original; Sydney; Remote; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Laundry for business attire

Room discounts

Discount program

Job summary

InterContinental Sydney Coogee Beach is seeking a Food & Beverage Supervisor to oversee restaurant and room service operations, ensuring high standards and achieving revenue goals. The role requires leadership of the team, adherence to brand standards and health and safety, and active guest support.

You will run daily briefings, deliver training, and manage service readiness, with shifts across breakfast, lunch and dinner, seven days a week, in a high-quality hotel setting on the Sydney

Qualifications

• 1–2 years of Food & Beverage supervisory experience in a hotel restaurant or high quality outlet.
• Unrestricted work rights in Australia (sponsorship not available).
• Experience in a busy all-day dining and a la carte restaurant.
• Ability to work across breakfast, lunch and dinner, 7 days a week.

Responsibilities

• Supervise the restaurant and room service operations to meet quality and guest service standards.
• Lead departmental briefings and deliver daily training sessions.
• Maintain brand standards and ensure compliance with health and safety rules.
• Assist guests and support upselling of hotel services.
• Ensure grooming, equipment cleanliness and presentation meet hotel standards.

Skills

Team leadership

Training delivery

Guest service

Brand standards knowledge

Clear communication

Health and safety

Job description

Food & Beverage Supervisor | InterContinental Sydney Coogee Beach

InterContinental Sydney Coogee Beach is perfectly positioned on Sydney's iconic beachfront, offering 198 elegantly designed rooms and suites, many with uninterrupted views, alongside an ocean-facing infinity pool, luxury cabanas, a vibrant leisure deck and world class dining experiences.

About the Role

As Food & Beverage Supervisor, you will supervise the restaurant and room service operations of the hotel to ensure the achievement of established quality and guest service quality standards and departmental revenue and profit goals.

Your day to day

• Supervise the team to deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Maintain high knowledge of InterContinental brand standards and deliver service to match
• Communicate any difficulties, guest comments and other relevant information
• Run departmental briefings as needed
• Deliver training sessions daily to team members
• Prepare for service by ensuring the department's grooming is impeccable and in accordance with hotels personal presentation standards, equipment is clean and sorted and stored, glassware is polished etc.
• Assist guests and aid in selling or up selling Hotel services
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures

What we need from you

• Unrestricted work rights in Australia (sponsorship is not available)
• Candidates must have a minimum of 1-2 years of Food & Beverage supervisory experience in a hotel restaurant or high-quality outlet is required for this position
• Available to work a range of shifts, including breakfast, lunch and dinner, across 7 days a week
• Experience working in a busy, all-day dining and a la carte restaurant
• Ability to be on your feet most of the day with lots of bending and kneeling
• Ability to lift, push and pull big objects up to 50lbs (23 kg) when required
• Understanding that weekend and public holiday shifts are all part of the job
• You will know how to manage multiple tasks and conflicting deadlines
• As well as meeting local laws on food handling and serving alcohol, you will be above the minimum age required and fluent in the local language
• Great communication, you will be warm, welcoming and easy to talk to
• NSW Responsible Service of Alcohol Certification

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

Equality Statement

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.