Gaming Supervisor — Elevate Guest Experience

ALH Hotels; City of Melbourne; Sur place; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Discounts & perks

Wellbeing support

Learning & development

Career opportunities

Résumé du poste

ALH Hotels’ Bridge Inn Hotel in Melbourne is seeking a proactive Gaming Supervisor to deliver warm, authentic service while upholding RSA, gaming regulations and safety. In this hands-on role you’ll engage with guests, support a safe gaming environment, handle payouts and cash tasks, and work flexible across day, evenings and weekends including overnight shifts.

You’ll bring RSA, RCG module 1 and Gaming Licence qualifications, strong customer service, and the ability to work autonomously or in a

Qualifications

• Must have RSA, RCG module 1 and Gaming Licence qualifications.
• Experience in gaming environments and knowledge of regulatory compliance.
• Excellent customer service, punctual and able to work autonomously or as part of a team.

Responsabilités

• Engage with guests and create memorable moments through warm, authentic service.
• Support a culture of safety and compliance with RSA/RCG/RSG requirements.
• Assist with gaming payouts and cash handling per venue policies.

Connaissances

People skills

Team player

Flexible availability

Overnight shifts

RSA certification

Gaming Licence

Excellent communication

Outils

POS systems

Description du poste

ALH Hotels’ Bridge Inn Hotel in Melbourne is seeking a proactive Gaming Supervisor to deliver warm, authentic service while upholding RSA, gaming regulations and safety. In this hands-on role you’ll engage with guests, support a safe gaming environment, handle payouts and cash tasks, and work flexible across day, evenings and weekends including overnight shifts.

You’ll bring RSA, RCG module 1 and Gaming Licence qualifications, strong customer service, and the ability to work autonomously or in a