Gaming Attendant | Wallaby Hotel | QLD

Australian Venue Co.; Gold Coast City; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Flexible roster

Staff discounts

Career progression

Training opportunities

Job summary

The Wallaby Hotel in Mudgeeraba, Queensland, is looking for Gaming Attendants to join Australian Venue Co.'s team. You will work across the Gaming Room, Public Bar, TAB and Keno, delivering great service and creating a fun and welcoming experience for our guests.

You may already have gaming experience, or come from a pub, bar or other customer-facing environment and be ready to expand your skills. Training and development opportunities available.

Qualifications

• Hospitality or customer-service experience in pubs, bars, or similar venues.
• Confidence serving customers and working behind a bar.
• Current Queensland RSA and RSG required.
• Availability across weekdays, nights, weekends and public holidays.

Responsibilities

• Deliver outstanding food and beverage service;
• Provide high-level service to gaming patrons;
• Operate across Gaming Room, Public Bar, TAB and Keno;
• Prepare and serve beverages; assist with bar operations;
• Provide barista coffee service when required;
• Process TAB and Keno transactions; help guests with inquiries;
• Ensure compliance with gaming regulations; maintain a clean venue;
• Create a friendly, welcoming guest experience; support Front of House as needed

Skills

Hospitality experience

Customer service

RSA

RSG

Organization

Attentiveness

Job description

We are looking for Gaming Attendants to join the team at The Wallaby Hotel in Mudgeeraba.

You'll work across our Gaming Room, Public Bar, TAB and Keno, delivering great service and creating a fun and welcoming experience for our guests.

You may already have gaming experience, or you might come from a pub, bar or other customer-facing environment and be ready to expand your skills.

What You'll Be Doing

• Deliver outstanding food and beverage service
• Provide a high level of service to gaming patrons
• Work across the Gaming Room, Public Bar, TAB and Keno
• Prepare and serve beverages and assist with bar operations
• Provide barista coffee service when required
• Process TAB and Keno transactions and assist guests with enquiries
• Ensure compliance with all gaming regulations, responsible service requirements and venue procedures
• Maintain a clean, safe and well-presented venue
• Create a friendly and welcoming experience for every guest
• Support the wider Front of House team as required

What We're Looking For

• Hospitality or customer-service experience, ideally in a pub, bar or similar venue
• Confidence serving customers and working behind a bar
• Gaming experience is welcomed but not essential
• The ability to stay organised and attentive while managing competing priorities
• Current Queensland RSA and RSG
• Availability across weekdays, nights, weekends and public holidays

What’s On Offer?

• Flexible casual roster opportunities
• Work across multiple areas of the venue
• Supportive and friendly team culture
• Training and development opportunities
• Career progression across Australian Venue Co.'s260+ venues
• Staff discounts and benefits across AVC venues
• Opportunity to develop your skills as a hospitality all-rounder