Future Student Advisor – Health

Strayer Education, Inc.; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Torrens University Australia is seeking two Future Student Advisors – Health in Sydney or Melbourne to guide prospective students from enquiry to enrolment. This sales-focused role builds relationships, answers course questions and supports the admissions process through CRM and coordinated team efforts.

You’ll manage enquiries, assess applications, nurture leads and contribute to recruitment targets, with a strong focus on delivering an exceptional student experience within a collaborative,

Qualifications

• Experience in sales, student recruitment, admissions or another target-driven environment.
• Strong communication, customer service and relationship-building skills.
• Proven ability to manage enquiries, follow up leads and achieve conversion targets.
• Confidence using Salesforce or similar CRM systems, with intermediate to advanced Word and Excel skills.
• Excellent organisation, attention to detail and the ability to work independently.

Responsibilities

• Support prospective students throughout the admissions and enrolment process, ensuring an exceptional student experience.
• Manage enquiries, assess applications against entry criteria and nurture student leads.
• Collaborate with admissions, academic and recruitment teams to help students navigate education options.

Skills

Sales

Student Recruitment

CRM systems (Salesforce)

Microsoft Word

Microsoft Excel

Communication

Relationship Building

Organization

Tools

Salesforce

CRM software

Job description

Future Student Advisor – Health Sydney or Melbourne Preferred | 2 Opportunities |Permanent Full-Time

Are you a confident communicator who enjoys building relationships, achieving targets and helping students shape their future?

Torrens University Australia is looking for two motivated and results-driven Future Student Advisors – Health to join our Student Recruitment team.

In this sales-focused role, you’ll connect with prospective students, understand their study aspirations and guide them through their journey from initial enquiry to enrolment.

You’ll manage student enquiries, provide course and admissions information, and help prospective students make informed decisions about their education.

This opportunity is ideal for someone who enjoys consultative sales, student engagement and making a genuine difference in people’s lives.

What’s the Role?

As a Future Student Advisor – Health, you’ll support prospective students throughout the admissions and enrolment process, ensuring an exceptional student experience.

You’ll manage enquiries, assess applications against published entry criteria, nurture student leads and contribute to recruitment and enrolment targets.

Working closely with admissions, academic and recruitment teams, you’ll help students navigate their education options while maintaining accurate records and compliant admissions processes.

Key Points About This Role

• Student Engagement: Build meaningful relationships with prospective students and provide personalised course and enrolment guidance.
• Lead Generation & Conversion: Manage student enquiries, nurture leads and achieve recruitment and enrolment targets.
• Admissions Support: Review applications against entry criteria and refer exceptions to Program Managers.
• CRM & Pipeline Management: Maintain accurate Salesforce records, manage timely follow-ups and monitor recruitment performance.
• Team Collaboration: Work with admissions, academic and recruitment teams to support student enrolments and recruitment activities.

Who You Are

You’re a proactive, results-driven professional who enjoys connecting with people and achieving meaningful outcomes.

You’ll bring:

• Experience in sales, student recruitment, admissions or another target-driven environment.
• Strong communication, customer service and relationship-building skills.
• A proven ability to manage enquiries, follow up leads and achieve conversion targets.
• Confidence using Salesforce or similar CRM systems, with intermediate to advanced Microsoft Word and Excel skills.
• Excellent organisation, attention to detail and the ability to work independently.

Higher Education or VET admissions experience is advantageous, and a relevant tertiary qualification is desirable.

Why Join Us?

At Torrens University Australia, making a difference is in our DNA.

As a Certified B Corporation, we’re committed to transforming lives through education and helping students access opportunities that shape their future.

As a Future Student Advisor – Health, you’ll join a collaborative, purpose-led team with opportunities for professional development and career growth.

We are an equal opportunity employer committed to inclusion and encourage applications from Aboriginal and Torres Strait Islander peoples and people from all backgrounds.

What We Offer

• Study opportunities: Free study in eligible courses related to your role.
• Purpose-led culture: Be part of a B Corp certified university.
• Career growth: Access learning and internal development opportunities.
• Meaningful work: Help students take the next step towards their future.

Hiring Process

We aim to provide you with the information you need at each stage of this process to help you present your best self.

If you have any accessibility requirements, please contact your recruiter at [e-mail] for confidential support.

We are committed to ensuring an equitable, barrier-free application process and have a Reasonable Adjustment Procedure in place to support you throughout the recruitment process.

To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog.

We’d love to hear from you.

Job reference: R31351

To ensure a fair and thorough review process, applications for this role will close on 20th November. You can expect to hear from our Talent Acquisition team after this date with any updates about your application.

If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [e-mail]