Future-Ready Work Design Lead

Commonwealth Bank; Sydney; On-site; AUD 130,000 - 195,000; Full time

Job summary

Commonwealth Bank is seeking a Workforce Effectiveness Lead to shape how work evolves as AI, technology, and workforce needs transform the organisation. You will connect work design with workforce planning and collaborate with business and HR leaders to deliver future-state solutions.

You will translate data into insights, facilitate discussions across stakeholders, and contribute expertise to emerging workforce priorities as the organisation evolves.

Qualifications

• Experience leading complex work design, organisation design or workforce transformation initiatives.
• Strong problem-solving, facilitation and storytelling capabilities.
• Understanding of how AI and emerging technologies reshape work and skills.
• Ability to translate data and organisational challenges into clear insights and recommendations.
• Ability to navigate ambiguity and lead cross-functional conversations.
• Human-centred approach, knowledge of organisational psychology or related fields.

Responsibilities

• Lead end-to-end work design engagements from diagnosis to future-state design and recommendations.
• Partner with business and HR leaders to understand how AI and strategic change may reshape work, roles and workforce requirements.
• Apply work design methodologies to identify opportunities and craft sustainable future-state solutions.
• Translate data and analysis into clear insights and compelling narratives for senior leaders.

Skills

Work design

Stakeholder influence

Storytelling

AI awareness

Data to insights

Problem solving

Job description

Commonwealth Bank is seeking a Workforce Effectiveness Lead to shape how work evolves as AI, technology, and workforce needs transform the organisation. You will connect work design with workforce planning and collaborate with business and HR leaders to deliver future-state solutions.

You will translate data into insights, facilitate discussions across stakeholders, and contribute expertise to emerging workforce priorities as the organisation evolves.