Fundraising Campaigns Coordinator

Arts Centre Melbourne; Melbourne; On-site; AUD 71,000 - 87,000; Full time

Benefits offered by this job

Complimentary tickets

Discounts at food & beverage outlets

Discounted commuter benefits & onsite/

Onsite parking

Wellbeing activities & development

Employee Assistance Programs

Job summary

Arts Centre Melbourne seeks a Fundraising Campaigns Coordinator to plan and deliver Annual Giving and public fundraising campaigns, attracting and retaining entry-level and mid-value supporters. You will coordinate campaign activities, donor communications, seat dedication initiatives, donation processing and reporting, while maintaining accurate donor records and CRM data.

Working with the Development team and the wider organisation, you will deliver positive supporter experiences, support

Qualifications

• Qualification in fundraising, marketing, communications, business, arts administration or related discipline or equivalent experience.
• Experience coordinating projects with multiple stakeholders and deadlines.
• Experience using CRM databases and maintaining accurate records.
• Strong organisational and administrative skills.
• Exceptional attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Ability to prepare and proofread donor-facing communications.
• Strong customer service and supporter engagement skills.
• Well-developed interpersonal and relationship-building skills.
• Strong problem-solving skills and initiative.
• Commitment to continuous improvement.
• Ability to work independently and collaboratively.
• Confidence using technology and learning new systems.
• Experience with Tessitura or a comparable CRM desirable.
• Experience supporting fundraising, marketing or customer engagement campaigns across print and digital channels desirable.
• Satisfactory completion of a National Police Check

Responsibilities

• Coordinate campaign activities, donor communications, seat dedication initiatives, donation processing and reporting.
• Maintain accurate donor records and CRM data.
• Collaborate with Development team and wider organisation.
• Deliver positive supporter experiences and support donor events.
• Contribute to continuous improvement of fundraising processes and systems.

Skills

Project coordination

CRM data management

Organisation & administration

Attention to detail

Prioritisation & deadline management

Written & verbal communication

Donor communications

Proofreading donor communications

Customer engagement

Relationship building

Problem solving & initiative

Continuous improvement

Independent & collaborative work

Tech literacy & learning new systems

Tessitura CRM experience

Fundraising, marketing or engagement (

Education

Qualification in fundraising, marketing, communications, business, arts administration or related discipline

Tools

Tessitura

Job description

The Fundraising Campaigns Coordinator supports the planning and delivery of Arts Centre Melbourne’s Annual Giving and public fundraising campaigns, helping attract and retain entry-level and mid-value supporters. The role coordinates campaign activities, donor communications, seat dedication initiatives, donation processing and reporting, while maintaining accurate donor records and CRM data. Working collaboratively across the Development team and wider organisation, the Coordinator delivers positive supporter experiences, supports donor events and contributes to continuous improvement of fundraising processes and systems.

Skills and requirements

• Relevant qualification in fundraising, marketing, communications, business, arts administration or a related discipline, or equivalent experience
• Experience coordinating projects with multiple stakeholders and competing deadlines
• Experience using CRM databases and maintaining accurate records
• Strong organisational and administrative skills
• Exceptional attention to detail
• Ability to manage multiple priorities and meet deadlines
• Excellent written and verbal communication skills
• Ability to prepare and proofread donor-facing communications
• Strong customer service and supporter engagement skills
• Well-developed interpersonal and relationship-building skills
• Strong problem-solving skills and initiative
• Commitment to continuous improvement
• Ability to work independently and collaboratively
• Confidence using technology and learning new systems
• Experience with Tessitura or a comparable CRM desirable
• Experience supporting fundraising, marketing or customer engagement campaigns across print and digital channels desirable
• Satisfactory completion of a National Police Check

Full Time Ongoing Role | Band 3.1 | $78.901.68 p.a plus 12% superannuation

About the team

The Development team builds and nurtures relationships that generate philanthropic, corporate and government support for Arts Centre Melbourne’s cultural and educational mission. Its fundraising programs support access and inclusion, education and creative learning, new artistic commissions, and the preservation of Australia’s cultural heritage. The team also plays an important role in supporting the Reimagining Arts Centre Melbourne vision through philanthropic giving and capital fundraising, working collaboratively across the organisation to extend the reach and impact of its programs.

Arts Centre Melbourne acknowledges the Traditional Owners and Custodians of the land on which we gather, the Wurundjeri Woi-wurrung. We also acknowledge the neighbouring Kulin Nation groups, the Boonwurrung and Bunurong people, and pay our respects to elders, past and present.

Beneath our iconic Spire, in Hamer Hall and at the Sidney Myer Music Bowl, we showcase the best of Australian and international performing arts.

Together with our own program of performances, events and activities we offer a diversity of audiences a distinctly multidimensional approach to participation, education and entertainment.

We are now focused on Reimagining Arts Centre Melbourne as part of the Victorian Government’s commitment to transforming the Melbourne Arts Precinct into a thriving, connected creative and civic space over the coming years.

Enjoy Team Member Benefits

As a valued member of our ensemble, you will enjoy:

• Complimentary tickets
• Discounts at food & beverage outlets
• Discounted commuter benefits and onsite parking
• Access to wellbeing activities and learning and development programs
• Free access to Employee Assistance Programs which includes specific support to our First Nations team members via their I-CARE program and providing specific counsellors for members of the LGBTQIA+ community and People of Colour.

Arts Centre Melbourne welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural and linguistic backgrounds, Disabled and Deaf people, sexualities and gender identities, members of the LGBTQIA+ community and people of all ages.

We seek to provide workplace adjustments at all relevant stages of the recruitment process such as alternative formats or other access supports. You can specify in the application form if you require any adjustments or please ask us at any stage. If you need to contact us about making workplace adjustments during the recruitment process, please send an email to ************@artscentremelbourne.com.au.

Employment at Arts Centre Melbourne is conditional upon the satisfactory completion of a National Police Check.

Applications are open to those with full working rights in Australia. Arts Centre Melbourne is an Equal Employment Opportunity Employer.