Functions Officer

Dubbo Regional Council; Dubbo; On-site; AUD 62,000 - 72,000; Full time

Benefits offered by this job

Flexible shifts

Salary packaging options

Fitness and wellbeing program

Social club

Job summary

Dubbo Regional Council is seeking a Functions Officer for the Dubbo Regional Theatre and Convention Centre. You will set up, coordinate on‑the‑floor activities, and support clients to deliver memorable event experiences across Dubbo and Wellington.

You’ll be part of a dynamic team, assisting with conferences, performances and community events while maintaining high presentation standards and safety on site.

Qualifications

• Strong communication and customer service skills.
• Experience supporting events, including set up and pack down.
• Attention to detail and ability to complete administrative tasks.
• Ability to troubleshoot and take initiative during live events.
• Experience with bar operations and POS systems.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Bringing events to life through hands‑on set up, pack down and on‑the‑floor coordination.
• Acting as the Duty Person, ensuring events run smoothly and safely.
• Supporting clients and responding to their needs in real time to deliver exceptional outcomes.
• Ensuring venues and surrounding areas are presented to a high standard before, during and after events.
• Completing event reports and reconciliations accurately.
• Liaising with clients to collate and maintain accurate event details in operating systems.
• Providing friendly, professional customer service in person, over the phone and via email.

Skills

Communication

Customer service

Event support

Attention to detail

Troubleshooting

Bar operations

POS systems

Flexible hours

Tools

POS systems

Job description

Location: Dubbo/Wellington

Department: Performing Arts and Events

Compensation: Annual Salary AUD $61,943.00 - $71,987.00

Employment type: Full Time

At the heart of community. At the start of the future.

That’s where you’ll find Dubbo Regional Council and this opportunity to shape our region as our new Functions Officer.

Our people care deeply about serving and strengthening our community. We work for 55,000 residents and 1.65 million people who visit our region each year - and when you join us, you’ll be part of that impact every single day. We’re at the centre of huge and important environmental, economic and societal change that will ensure a more sustainable future – for the Dubbo region, New South Wales, and beyond. It doesn’t get much bigger than that.

Join us as a Functions Officer, Dubbo Regional Theatre and Convention Centre and develop your skills and future career.

Find purpose and impact

Join the team at the Dubbo Regional Theatre and Convention Centre (DRTCC) as a Functions Officer, where you’ll play a key role in bringing events to life from conferences and community functions to theatre experiences and special events.

Working alongside a supportive Front of House team, you’ll be right in the action setting up spaces, coordinating event delivery, supporting clients and ensuring every detail is executed seamlessly. Whether you’re preparing a corporate conference, supporting a live performance, or helping create a memorable community event, your work will have a direct impact on the experience of our community and visitors.

With events across both Dubbo and Wellington, this is an exciting opportunity to build your skills, take ownership on the floor, and be part of a team that takes pride in delivering exceptional experiences.

You’ll make an impact by:

• Bringing events to life through hands‑on set up, pack down and on‑the‑floor coordination
• Acting as the Duty Person, ensuring events run smoothly and safely
• Supporting clients and responding to their needs in real time to deliver exceptional outcome
• Ensuring venues and surrounding areas are presented to a high standard before, during and after events
• Completing event reports and reconciliations accurately
• Liaising with clients to collate and maintain accurate event details in operating systems
• Providing friendly, professional customer service in person, over the phone and via email

What you’ll bring

To thrive in this role, you will need:

Strong communication and customer service skills with a professional, friendly approach

Experience supporting events, including set up and pack down in a professional setting

Attention to detail and confidence completing administrative tasks

Ability to troubleshoot and take initiative during live events

Experience with bar operations and point of sale systems

Ability to work flexible hours, including evenings and weekends

Ready to make a difference?

Join us and help strengthen our community and your career.

This position offers an attractive annual salary ranging from $61,943 to $71,987 plus superannuation

To find out more about this role, explore the Position Description and feel free to reach out to our Performing Arts and Venues Coordinator on 02 6801 4373 to make an enquiry.

Please Note: Notifications are primarily system generated. Please ensure your email is correct before submitting an application to avoid missing crucial updates and required information.

Why Dubbo Regional Council?

At Dubbo Regional Council, you’ll find a great combination. Here’s what you can expect in your career with us:

• Find purpose and impact

Everything you do at Dubbo Regional Council makes a difference for so many people, in so many ways. It’ll always be that way. But right here, right now, we’re at the heart of some big change - and this is your once-in-a-lifetime opportunity to help us shape the future for communities here and beyond.

• Find personal and professional growth

You’ll find so much variety here. We’re doing diverse, high-impact work at scale. For you, that means plenty of opportunity to develop your skills and future career.

• Find people you can count on and a lifestyle you love

Your career matters, but so does your life outside of work. You don’t have to sacrifice one for the other. Here, you’ll achieve and grow in a great place to live and work, with people who truly care.

You’ll also enjoy a range of other benefits:

• Enjoy working a 38‑hour week with flexible shifts, including evenings and weekends
• Make your pay go further with a variety of salary‑packaging options, including Rainbow Cottage Childcare, novated vehicle leasing, self‑education expenses, disability/income protection insurance, and so much more.
• Find real connection with our supportive team environment and active social club.
• Prioritise your health and wellbeing with our Fitness Passport, comprehensive Wellbeing Program, annual flu vaccination, and Employee Assistance Program for you and your family.

Dubbo Regional Council is part of Wiradjuri Country and we acknowledge all clan groups that reside within the Dubbo and Wellington Wiradjuri Nation. We are an equal opportunity employer that values diversity and inclusion, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.