Full Time Retail Manager (Fast Food)

Business Nest; Little River; On-site; AUD 68,000 - 92,000; Full time

Job summary

Samanyu Investments Pty Ltd, operating Oporto Little River, is seeking a Retail Manager to oversee day-to-day restaurant operations across the Westbound and Eastbound locations. The role requires leadership to supervise staff, manage stock, control costs and ensure service targets are met.

You will implement company policies, uphold food safety and OH&S standards, coordinate promotions, and work with senior management to improve sales, efficiency and profitability.

Qualifications

• 3+ years of experience in retail or hospitality management.
• Strong leadership and people-management skills.
• Ability to manage a busy operation and meet targets.

Responsibilities

• Oversee day-to-day restaurant operations to ensure efficient service.
• Determine stock levels and monitor inventory and costs.
• Monitor wastage and implement stock-control measures.
• Maintain records of stock, sales and performance.
• Manage staff rosters, duties and performance.
• Recruit, train and develop team members as required.
• Ensure compliance with food safety and OH&S regulations.
• Coordinate promotions and marketing activities.

Skills

Staff management

Rostering

Stock-control

Customer service

Operational management

Education

Hospitality/Business qualification

Job description

Position: Retail Manager (Fast Food)
Employment Type: Full-Time
Location: West bound-20 Pousties Road, Little River, Vic 3211
East Bound-5 Hughes Road, little River, Vic 3212

Company: Samanyu Investments Pty Ltd T/A Oporto little River

(Westbound/Geelong bound and East bound/ Melbourne bound)
Hours: 38 hours per week
Salary: $80,000 + superannuation

About the Position

Samanyu Investments Pty Ltd, operating Oporto Little River Melbourne (Westbound and Eastbound), is seeking an experienced and motivated Retail Manager to oversee and manage the day-to-day operations of the restaurant.

The successful candidate will be responsible for ensuring efficient restaurant operations, supervising and developing staff, maintaining stock and cost controls, achieving service and operational targets, and ensuring compliance with food safety, workplace health and safety, hygiene and company standards.

Key Responsibilities

• Manage and oversee the day-to-day operations of the restaurant to ensure efficient and effective service delivery.
• Determine appropriate stock levels and monitor food, beverage, packaging and other inventory requirements.
• Monitor stock usage, wastage and operational costs and implement appropriate stock-control measures.
• Maintain records relating to stock levels, sales, financial transactions and operational performance.
• Monitor sales, labour costs and other operating expenses and assist in managing the restaurant within established budgets and financial targets.
• Manage and supervise restaurant staff, including allocating duties, preparing and managing rosters, monitoring performance and maintaining appropriate staffing levels.
• Participate in the recruitment, selection, induction and training of team members as required.
• Provide ongoing training, coaching and performance guidance to employees to maintain required service and operational standards.
• Implement and maintain company policies, operational procedures and service standards.
• Ensure compliance with food safety, hygiene, occupational health and safety and other applicable regulatory requirements.
• Monitor product quality, presentation, service standards and cleanliness throughout the restaurant.
• Liaise with suppliers and contractors regarding stock, deliveries, equipment and other operational requirements.
• Monitor restaurant performance against sales, service, labour and operational targets and implement corrective measures where required.
• Manage customer enquiries and complaints and ensure appropriate standards of customer service are maintained.
• Coordinate opening and closing procedures and ensure the restaurant is appropriately prepared and staffed for trading.
• Identify and respond to operational issues, equipment problems and workplace incidents and arrange appropriate corrective action.
• Implement approved promotional and marketing activities and ensure promotions are appropriately executed within the restaurant.
• Work with senior management to improve operational efficiency, sales performance, customer satisfaction and profitability.

Skill & Experience

The successful applicant should have relevant qualifications and/or demonstrated at least 3 years of experience in retail management.

The applicant must demonstrate strong staff-management, rostering, stock-control, customer-service and operational-management skills and the ability to manage a busy operation.