Full Time Reliever - Casey Hospital

MSS Security; Melbourne; On-site; AUD 39,000 - 45,000; Full time

Benefits offered by this job

Equal Opportunity Employer

24/7 roster availability

Competitive hourly rate

Job summary

MSS Security is hiring Security Officers to join the team at Berwick Casey Hospital in Melbourne. The role covers patrols, the control room, and high‑risk wards, with a 24/7 rotating roster.

You will protect patients, visitors, and staff while delivering professional security services in a fast-paced hospital environment. The position offers a Level 4 pay rate of $30.23 per hour, plus super and applicable shift penalties, with opportunities for career development within a leading national

Qualifications

• Experience in hospital security or healthcare environment is preferred.
• Must have Victorian Security License with control room operator subcategory.

Responsibilities

• Conduct internal and external patrols of hospital grounds, buildings and wards.
• Monitor CCTV footage, respond to alarms and document incidents.
• Manage access control and verify IDs for everyone entering the premises.
• Ensure safety and well-being of patients, visitors, and staff, including de-escalation when needed.
• Provide high standard customer service to staff and visitors.

Skills

Patrols

CCTV monitoring

Access control

De-escalation

Incident reporting

Customer service

Education

Certificate II in Security Operations

Tools

Control room operations

Security systems

Incident reporting software

Job description

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

About the Role

MSS Security is looking for Security Officers to join our team at the Berwick Casey Hospital. This role involves working across multiple areas of the hospital, including patrols, the control room, and high-risk wards. We are seeking candidates with prior hospital security experience who can operate confidently in a fast-paced, high-responsibility environment, while maintaining the safety and well-being of patients, visitors, and staff. This role requires flexibility and availability to work across a 24/7 rotating roster. This position offers a Level 4 pay rate of $30.23 per hour, plus super and shift penalties where applicable.

Duties included but are not limited to:

• Conduct internal and external patrols of hospital grounds, buildings, and high-risk wards to ensure security and safety.
• Monitor CCTV footage, investigate incidents as required, and respond promptly to alarm panels and duress devices, ensuring accurate reporting of all events.
• Manage access control and verify the identification of all individuals entering hospital premises.
• Ensure the safety, comfort, and well-being of patients, visitors, and staff, including de-escalating volatile situations.
• Deliver exceptional customer service to staff, patients, and visitors, ensuring a positive and supportive experience.

Requirements:

• Full Australian Working Rights.
• Victorian Security License with the control room operator subcategory.
• Certificate II in Security Operations (or higher).
• Employee Working with Children’s Check (or willing to obtain).
• Drivers License.
• First Aid & CPR.
• Experience working in security within a hospital, healthcare facility or similar.
• 24*7 Availability.
• Seasonal influenza vaccinations required.

Master License Number: 409-987-30

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.