Hospital Security Officer — 24/7 Patrol & Control Room

MSS Security Pty Ltd; Melbourne; On-site; AUD 34,000 - 49,000; Full time

Job summary

MSS Security Pty Ltd in Victoria is seeking Security Officers to join the team at Berwick Casey Hospital. The role covers patrols, the control room, and high‑risk wards on a 24/7 rotating roster, with a Level 4 pay rate of $30.23 per hour plus super and shift penalties where applicable.

You will monitor CCTV, control access, de‑escalate tense situations, and deliver courteous service to patients and staff. Applicants should have hospital security experience, a valid Victorian Security License

Qualifications

• Full Australian Working Rights.
• Victorian Security License with the control room operator subcategory.
• Certificate II in Security Operations (or higher).
• Employee Working with Children’s Check (or willing to obtain).
• Drivers License.
• First Aid & CPR.
• Seasonal influenza vaccinations required.
• Experience working in security within a hospital, healthcare facility or similar.
• 24*7 Availability.
• Master License Number: 409-987-30

Responsibilities

• Conduct internal and external patrols of hospital grounds, buildings, and high-risk wards to ensure security and safety.
• Monitor CCTV footage, investigate incidents as required, and respond promptly to alarm panels and duress devices, ensuring accurate reporting of all events.
• Manage access control and verify the identification of all individuals entering hospital premises.
• Ensure the safety, comfort, and well-being of patients, visitors, and staff, including de‑escalating volatile situations.
• Deliver exceptional customer service to staff, patients, and visitors, ensuring a positive and supportive experience.

Education

Certificate II in Security Operations

Full Australian Working Rights

First Aid & CPR

Tools

Driver's License

Job description

MSS Security Pty Ltd in Victoria is seeking Security Officers to join the team at Berwick Casey Hospital. The role covers patrols, the control room, and high‑risk wards on a 24/7 rotating roster, with a Level 4 pay rate of $30.23 per hour plus super and shift penalties where applicable.

You will monitor CCTV, control access, de‑escalate tense situations, and deliver courteous service to patients and staff. Applicants should have hospital security experience, a valid Victorian Security License