Full-Time Dental Receptionist — Patient Care & Booking Pro

HCF; Sydney; Presencial; AUD 55.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% subsidy on hospital cover

18 weeks parental leave

Mental health programs

Discounts on insurance and fitness

Descripción de la vacante

HCF CBD Dental Centre in Sydney is seeking an experienced receptionist to work closely with clinicians, manage appointments, answer enquiries, and handle incoming calls, contributing to a welcoming, patient-focused environment. You will raise accounts, process receipts and help maintain a clean, safe clinical space while adhering to our policies.

This full-time permanent role offers stability in a busy CBD practice and the chance to develop skills in dental administration and teamwork within a

Formación

• Proven experience in a customer-facing receptionist role.
• Experience in maintaining appointment booking and account systems.
• Experience with computerised dental systems (Dental4Windows or Oasis) is highly regarded.
• Strong communication skills to build rapport with patients.
• Excellent time management and attention to detail.

Responsabilidades

• Providing courteous, prompt and correct responses to all enquiries received
• handling bookings and managing appointments
• Raising accounts and receipt payments
• Complying with HCF Dental Quality Management System and HCF policies and procedures
• Maintain a clean and safe clinical environment.
• Supporting the Practice Manager and Dentist's in actively fostering teamwork and efficient running of the dental centre.

Conocimientos

Customer service

Reception

Appointment scheduling

Phone handling

Teamwork

Outlook/Excel/Word

First aid

Dental centre experience

Educación

First aid certification

Herramientas

Dental4Windows

Oasis

Microsoft Outlook

Microsoft Excel

Microsoft Word

Descripción del empleo

HCF CBD Dental Centre in Sydney is seeking an experienced receptionist to work closely with clinicians, manage appointments, answer enquiries, and handle incoming calls, contributing to a welcoming, patient-focused environment. You will raise accounts, process receipts and help maintain a clean, safe clinical space while adhering to our policies.

This full-time permanent role offers stability in a busy CBD practice and the chance to develop skills in dental administration and teamwork within a