Full Time Assistant Manager

Hookd On Seafood; Morayfield; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Full-time employment

Competitive pay based on experience

Staff discounts and a supportive team

Potential pathway to Store Manager

Job summary

Hook’d on Seafood Morayfield is seeking an experienced Assistant Manager to lead a busy team in a hands-on, full-time role. You will work alongside the owners to keep daily operations running smoothly, uphold high standards and drive performance against clear KPIs.

There is a pathway to a Store Manager position for the right person. In this role you will lead shifts, motivate staff, ensure exceptional customer service, assist with rostering and stock control, manage cash handling and

Qualifications

• Experience in hospitality or retail management.
• Ability to lead a busy team and drive customer satisfaction.
• Proven track record in rostering, stock control and KPI delivery.

Responsibilities

• Lead shifts and coach team members to perform at high standards.
• Deliver excellent customer service and resolve issues confidently.
• Assist with rostering, stock control and ordering.
• Manage cash handling and opening/closing procedures.
• Maintain food safety, presentation and cleanliness standards.
• Monitor KPIs and follow through on operational goals.

Skills

Leadership

Customer service

Roster management

Cash handling

Food safety

KPIs

Tools

POS systems

Job description

We’re looking for an experienced Assistant Manager to help lead our growing team. This is a hands‑on, Full‑time role for someone who enjoys a busy service, takes ownership of their shifts and knows how to get the best out of a team.

You’ll work alongside the owners to keep daily operations running smoothly, maintain high standards and deliver against clear performance KPIs. For the right person, there is an opportunity to grow into a Store Manager position in the future.

Full Time Assistant Manager

Hook’d on Seafood Morayfield

We’re looking for an experienced Assistant Manager to help lead our growing team. This is a hands‑on, Full‑time role for someone who enjoys a busy service, takes ownership of their shifts and knows how to get the best out of a team.

You’ll work alongside the owners to keep daily operations running smoothly, maintain high standards and deliver against clear performance KPIs. For the right person, there is an opportunity to grow into a Store Manager position in the future.

The role

• Lead shifts and support, coach and motivate team members
• Deliver excellent customer service and resolve issues confidently
• Assist with rostering, stock control and ordering
• Manage cash handling and opening and closing procedures
• Maintain food safety, presentation and cleanliness standards
• Monitor KPIs and follow through on operational goals

About you

• Previous management experience in hospitality, fast food or retail
• Confident leading a team in a fast‑paced environment
• Organised, reliable and comfortable taking responsibility
• Strong communication and problem‑solving skills
• Full availability across the trading week is essential, including nights and weekends
• RSA, or willingness to obtain one

This role requires someone who can work where the business needs them across the roster. Please only apply if you have full availability.

What we offer

• Full‑time employment
• Competitive pay based on experience
• Staff discounts and a supportive team
• A potential pathway to a Store Manager position
• The chance to join one of Queensland’s Top 3 Fish & Chip Shops for 2026

If you’re ready to lead from the front and take ownership of your results, we’d like to hear from you. If you have previously applied, we have your details on file, no need to apply again.