Fruit Retail Assistant

Rock N Roll Fruit Holdings; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Staff discounts on fresh produce

Flexible scheduling

Comprehensive induction and on-the-job

Career development opportunities

Positive team environment

Job summary

Rock N Roll Fruit Holdings is seeking a friendly Fruit Retail Assistant to join our Greenslopes team in Brisbane. This full-time role focuses on delivering exceptional customer service, managing stock, and maintaining appealing displays while supporting a fast-paced grocery environment.

You'll assist customers with fresh produce selections, process transactions at the POS, and help uphold food safety and hygiene standards.

Qualifications

• Retail experience in grocery or produce preferred.
• Strong customer service and communication skills.
• Ability to stand for long periods and lift items.
• Basic numeracy and ability to operate a POS system.
• Knowledge of food safety practices or willingness to obtain certification.

Responsibilities

• Assist customers with product selection and recommendations.
• Maintain accurate stock levels and visually appealing displays.
• Process transactions at the point of sale with accuracy.
• Receive and unpack deliveries; check stock quality.
• Rotate stock to ensure freshness and minimise waste.
• Keep sales floor, stockroom and customer areas clean and hygienic.
• Provide prompt, courteous service and address queries.
• Support team during peak periods and contribute to a positive culture.
• Follow health, safety and food handling procedures.

Skills

Customer service

Attention to detail

Organisational skills

Physical fitness

Reliability & punctuality

Flexibility with retail hours

Numeracy

Point-of-sale systems

Food safety knowledge

Teamwork

Communication skills

Tools

POS system

Stock management software

Job description

Rock N Roll Fruit Holdings – Greenslopes QLD

Rock N Roll Marketplace is seeking a friendly and enthusiastic Fruit Retail Assistant to join our team in Greenslopes, Queensland. This is a full-time position that plays a vital role in delivering exceptional customer service and maintaining our retail operations. As a Fruit Retail Assistant, you will be at the heart of our business, ensuring our customers enjoy a seamless shopping experience whilst helping us maintain the high standards our brand is known for. This role offers the opportunity to work in a fast-paced retail environment where your contributions directly impact customer satisfaction and store success.

Key responsibilities

• Assisting customers with product selection, providing knowledgeable recommendations about fresh fruit and produce
• Maintaining accurate stock levels and ensuring displays are visually appealing and well-organised
• Processing customer transactions at the point of sale with accuracy and efficiency
• Receiving and unpacking deliveries, checking quality and condition of stock upon arrival
• Rotating stock appropriately to ensure freshness and minimise waste
• Keeping the sales floor, stockroom and customer areas clean, safe and hygienic at all times
• Providing prompt and courteous service to all customers, addressing queries and concerns professionally
• Supporting team members during peak trading periods and contributing to a positive workplace culture
• Following health, safety and food handling procedures in accordance with company policy and relevant legislation

What we're looking for

• Previous 5 years retail experience, ideally within a grocery or produce retail environment
• Strong customer service skills with the ability to engage with diverse customers in a friendly and helpful manner
• Excellent attention to detail and organisational abilities to manage multiple tasks effectively
• Physical capability to stand for extended periods, lift and carry items of varying weights, and work in a retail environment
• Reliability and punctuality, with flexibility to work retail hours including weekends and public holidays as required
• A genuine passion for fresh produce and interest in helping customers make informed choices
• Basic numeracy skills and the ability to operate a point-of-sale system
• Knowledge of food safety and hygiene practices, or willingness to obtain relevant certifications
• Excellent communication skills and the ability to work effectively as part of a team

What we offer

• A supportive and inclusive team environment where your contributions are valued
• Opportunities for career development and progression within Rock N Roll
• Staff discounts on fresh produce and other retail products
• Flexible scheduling where possible to support work-life balance
• Comprehensive induction and on-the-job training to ensure your success in the role
• A dynamic workplace culture centred on quality products and outstanding customer service

About us

Rock N Roll is a leading retailer dedicated to providing our customers with the freshest, highest-quality fruit and produce. Our mission is to inspire healthy lifestyles by making premium fresh produce accessible and enjoyable for our community. With a strong commitment to quality, sustainability and customer satisfaction, we've built a reputation as a trusted destination for fresh fruit and groceries. We pride ourselves on our knowledgeable team, excellent customer service and our passion for bringing the best that nature has to offer to our customers’ tables. We believe that our team members are essential to our success, and we foster a workplace where everyone feels valued, supported and motivated to deliver their best.