Fruit & Veg Assistant Manager

Drakes Supermarkets; Toowoomba Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

Drakes Supermarkets Pty Ltd is seeking an experienced Department Manager to lead the fresh foods team in a dynamic supermarket environment. You will drive profitability, coach staff, and ensure top-tier customer service while maintaining high OH&S standards.

The role requires hands-on leadership, expertise in fruit and vegetable management, and the ability to tailor store offerings to local customer needs. A passion for fresh food and strong communication are essential.

Qualifications

• Significant fresh food retail knowledge.
• Experience in Fruit and Vegetable Management is essential.
• Expertise in leading and managing team members.
• Ordering and cost control expertise.
• An excellent understanding of gross profit calculations.
• Accurate staff rostering.
• Passion and enthusiasm, with a very "hands on" approach.
• Unparalleled commitment to customer service.
• Excellent communication skills.
• Ability to liaise with both team members and management.
• A flair for merchandising.
• Strong leadership and delegation skills.
• Ability to coach, train and performance manage team members.
• Commitment to occupational health and safety standards.

Responsibilities

• Display a passion for fresh food within the grocery retail industry and lead by example.
• Lead and motivate a team to deliver outstanding customer service.
• Coach, train and performance manage team members.
• Ensure accurate rostering and cost control across the department.
• Monitor gross profit and drive merchandising opportunities.
• Liaise with management and staff to tailor store offerings to local needs.
• Uphold OH&S standards and safe operating procedures.
• Collaborate with store leadership to achieve targets and budgets.
• Deliver excellent customer service and build strong relationships with stakeholders.

Skills

Fresh food retail

Fruit & Veg management

Team leadership

Cost control

Gross profit

Staff rostering

Customer service

Communication skills

Merchandising

Coaching & training

OH&S standards

Stakeholder liaison

Job description

Exciting Career Opportunity

• Attractive salary package and incentives
• Dynamic growing company
• Flexible work roster

Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.

The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the stores service and products offering to meet the specific needs of the customers within the local area.

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

• Significant fresh food retail knowledge
• Experience in Fruit and Vegetable Management is essential
• Expertise in leading and managing team members
• Ordering and cost control expertise
• An excellent understanding of gross profit calculations
• Accurate staff rostering
• Passion and enthusiasm, with a very "hands on" approach
• Unparalleled commitment to customer service
• Excellent communication skills
• Ability to liaise with both team members and management
• A flair for merchandising
• Strong leadership and delegation skills
• Ability to coach, train and performance manage team members
• Commitment to occupational health and safety standards

To succeed within our organisation, applicants must be able to:

• Display a passion for fresh food within the grocery retail industry
• Express a positive "can do" attitude
• Problem solve
• Lead by example
• Motivate a team
• Communicate effectively with management, team members, customers and external stakeholders