Frontline Visitor Services & Info Coordinator (Part-Time)

Hotel Federal; Freycinet; On-site; AUD 27,000 - 42,000; Part time

Benefits offered by this job

Competitive salary

12% superannuation

Staff benefits: Health Funds

AVIS vehicle hire

Employee Assistance Program (EAP)

Job summary

The Department of Natural Resources and Environment Tasmania (NRE Tas) is seeking a Visitor Services Officer for Freycinet National Park Visitor Centre. The role supports the on-site shop, provides information to visitors, handles sales and income, and contributes to safety and incident reporting within the park environment.

The ideal candidate will be a warm communicator with strong administrative and retail skills, who can work with initiative and adapt to busy, diverse conditions while

Qualifications

• Polished customer service skills and ability to engage visitors.
• Strong administrative and retail operations capabilities.
• Ability to take initiative and use sound judgement.
• Emotional awareness and adaptability to varying situations.
• Appreciation of Tasmania’s natural and cultural values.

Responsibilities

• Assist day-to-day operation of the Visitor Centre including the park shop.
• Provide information services to visitors.
• Carry out sales and account for income (fees, donations).
• Support visitor safety, incident response and reporting.
• Maintain displays, amenities and stock levels.

Skills

Customer service

Retail operations

Administrative skills

Communication

Safety awareness

Tools

POS system

Stock control

Job description

The Department of Natural Resources and Environment Tasmania (NRE Tas) is seeking a Visitor Services Officer for Freycinet National Park Visitor Centre. The role supports the on-site shop, provides information to visitors, handles sales and income, and contributes to safety and incident reporting within the park environment.

The ideal candidate will be a warm communicator with strong administrative and retail skills, who can work with initiative and adapt to busy, diverse conditions while