Frontline Customer Service & Reception Officer

Community Housing Ltd; City of Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development

Job summary

Community Housing Ltd is seeking a proactive Customer Service Officer to be the first point of contact for visitors and customers at multiple sites in Melbourne. You’ll deliver onsite reception, practical administrative support and coordinate across our GLM operations to ensure smooth service delivery.

This full-time role emphasizes teamwork, integrity and service excellence, with a flexible workplace and opportunities for professional development.

Qualifications

• Experience in reception and general administrative support.
• Strong customer service orientation with a service-first mindset.
• Ability to provide accurate information and coordinate across multiple sites.

Responsibilities

• Be the first point of contact for customers and visitors with welcoming front desk service.
• Provide reception and administrative support across GLM sites (South Yarra, Prahran, Brighton, Hampton East, Flemington).
• Support responsive customer service and maintain accurate information.

Skills

Reception

Administration

Customer service

Tools

MS Office

Job description

Community Housing Ltd is seeking a proactive Customer Service Officer to be the first point of contact for visitors and customers at multiple sites in Melbourne. You’ll deliver onsite reception, practical administrative support and coordinate across our GLM operations to ensure smooth service delivery.

This full-time role emphasizes teamwork, integrity and service excellence, with a flexible workplace and opportunities for professional development.