Frontline Compliance Ranger: Community & Animal Control

Osborne and Richardson; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Osborne Richardson is partnering with a NSW regional council to appoint a Compliance Officer (Ranger) to deliver frontline customer service, compliance and enforcement across the shire. This is a genuinely varied role — no two days look the same.

You will cover everything from animal management and local law compliance through to littering, parking, footpath obstructions and building site issues, all while promoting voluntary compliance and maintaining strong community relationships.

Qualifications

• Extensive experience in a similar compliance role.
• Solid understanding of the infringement system and local government legislation.
• Strong organisational skills with the ability to adapt to varying workloads.
• Excellent customer service skills with tact and diplomacy.
• High attention to detail and good analytical/problem-solving.
• Strong verbal and written communication, negotiation and conflict resolution.
• Proficient with Microsoft Office applications.
• Current Class C driver's licence.

Responsibilities

• Seizing and impounding animals, maintaining the pound, and investigating attacks, nuisance or roaming animals.
• Promoting responsible pet ownership and voluntary compliance through proactive customer service.
• Undertaking patrols and inspections covering bushfire, animal control, litter and verge hazards.
• Investigating suspected compliance breaches and enforcing local laws and Acts.
• Preparing briefs of evidence and giving evidence in court when required.
• Arranging clean-up of unauthorised waste disposal.
• Contributing to a positive team culture across departments.

Skills

Experience in compliance

Infringement system knowledge

Organisational skills

Customer service

Attention to detail

Communication skills

MS Office

Driver's licence

Tools

MS Office

Job description

Osborne Richardson is partnering with a NSW regional council to appoint a Compliance Officer (Ranger) to deliver frontline customer service, compliance and enforcement across the shire. This is a genuinely varied role — no two days look the same.

You will cover everything from animal management and local law compliance through to littering, parking, footpath obstructions and building site issues, all while promoting voluntary compliance and maintaining strong community relationships.