Frontline Care Access Navigator

Yea & District Memorial Hospital; Yea; On-site; AUD 65,000 - 85,000; Full time

Job summary

Yea & District Memorial Hospital is seeking a compassionate My Care Clinic Intake Officer / Service Navigator to join our team in Victoria. The role offers a fixed-term contract from 2 November 2026 to 2 November 2027, with duties focused on administrative coordination, referrals through MYCARE Specialist Clinics, and service pathway navigation.

You will work with high autonomy, manage complex referrals, identify barriers to care, coordinate multidisciplinary access and support achievement of

Qualifications

• Coordinate frontline intake and navigation of care pathways.
• Manage referrals, triage and waitlists for specialist services.
• Contribute to service leadership and continuous improvement initiatives.

Responsibilities

• Coordinate service navigation and referrals.
• Manage waitlists and access pathways for patients.
• Support service improvement and multidisciplinary collaboration.

Skills

Service Coordination and Navigation

Referral and Waitlist Management

Service Leadership and Improvement

Job description

Yea & District Memorial Hospital is seeking a compassionate My Care Clinic Intake Officer / Service Navigator to join our team in Victoria. The role offers a fixed-term contract from 2 November 2026 to 2 November 2027, with duties focused on administrative coordination, referrals through MYCARE Specialist Clinics, and service pathway navigation.

You will work with high autonomy, manage complex referrals, identify barriers to care, coordinate multidisciplinary access and support achievement of