My Care Clinic Intake Officer / Service Navigator

Yea & District Memorial Hospital; Yea; Presencial; AUD 70 000 - 90 000; Tempo integral

Resumo da oferta

Yea & District Memorial Hospital in Victoria is seeking a compassionate My Care Clinic Intake Officer / Service Navigator to join our team. In this frontline role you will manage administrative coordination, triage referrals, and navigate service pathways to ensure patients access the right care.

You will work with autonomy to handle complex referrals, identify barriers to care, coordinate multidisciplinary access, and support achievement of clinic access targets.

Responsabilidades

• Service Coordination and Navigation
• Referral and Waitlist Management
• Service Leadership and Improvement

Descrição da oferta de emprego

My Care Clinic Intake Officer / Service Navigator

Yea & District Memorial Hospital – Yea VIC

2d ago , from Yea and District Memorial Hospital

Health and Allied Services, Managers and Administrative Officers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025-2027

Fixed Term: 2/11/2026 to 2/11/2027

Are you passionate about helping people access the right care and support?We are seeking a compassionate and highly organised My Care Clinic Intake Officer / Service Navigator to join our team.

In this important frontline role, you will be responsible for the administrative coordination, service triage, navigation and ongoing management of referrals received through MYCARE Specialist Clinics and associated service pathways.

Working with a high degree of autonomy, the position is responsible for managing complex referrals, identifying barriers to care, coordinating multidisciplinary service access and supporting achievement of specialist clinic access performance targets.

Key Responsibilities:

• Service Coordination and Navigation
• Referral and Waitlist Management
• Service Leadership and Improvement

At YDMH, we prioritise workforce stability and meaningful work-life balance for our staff.We're proud to offer an environment that fosters job security and empowers our staff to thrive.

Yea & District Memorial Hospital is an equal opportunity employer who respects and is inclusive of our community’s diversity including Aboriginal and Torres Strait Islander people, Lesbian, Gay, Transsexual, Bisexual and Intersex, varying age groups, cultural backgrounds and abilities.