Front Office & Operations Lead (Live‑In)

Lake Central Cairns; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

One-bedroom on-site apartment

Job summary

Lake Central Cairns is seeking an energetic Front Office & Operations Supervisor. This hands-on role oversees Front Office, coordinates housekeeping, maintenance and general hotel operations, reporting to the Hotel Manager.

A long-term commitment of at least 12 months is preferred, with training and development opportunities available. The position offers live-on-site accommodation in a one-bedroom apartment and exposure to reservations, guest services, marketing and daily hotel operations.

Qualifications

• Hotel front office experience preferred.
• Reliable, hands-on and well organised.
• Willing to train and develop into hotel management responsibilities.

Responsibilities

• Day-to-day running of Front Office.
• Reservations, check-ins and check-outs.
• Guest enquiries and resolving guest issues.
• Coordinating housekeeping and room priorities.
• Supporting housekeeping staff and supervising operations.
• Checking room presentation and hotel standards.
• Identifying and addressing maintenance issues and coordinating trades.
• Assisting with social media and marketing.
• Supporting the Hotel Manager with daily operations.

Job description

Lake Central Cairns is seeking an energetic Front Office & Operations Supervisor. This hands-on role oversees Front Office, coordinates housekeeping, maintenance and general hotel operations, reporting to the Hotel Manager.

A long-term commitment of at least 12 months is preferred, with training and development opportunities available. The position offers live-on-site accommodation in a one-bedroom apartment and exposure to reservations, guest services, marketing and daily hotel operations.