Front Office Leader: Drive Guest Experience & Team Growth

Ovolo Hotels Group; Brisbane; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Career progression

Team benefits

Global opportunities

Zusammenfassung

Ovolo Hotels in Brisbane is seeking a dynamic Front Office Leader to transform guest stays into memorable experiences. You will join a vibrant, fast-paced team at Ovolo The Valley, a lifestyle hotel known for innovative service and energetic culture.

Ideal candidates bring strong Front Office leadership, a track record of supervisory excellence, and a passion for delivering extraordinary guest journeys across all hotel operations.

Qualifikationen

• Lifestyle hotels experience with Front Office leadership.
• Supervisory or duty manager level experience required.
• Cross-train across F&B, reservations, revenue and housekeeping.

Aufgaben

• Make guests feel at home and engaged.
• Deliver our Super Shiny Service philosophy.
• Lead Front Office and drive team performance.
• Drive upsell revenue through training and coaching.
• Lead cross-functional collaboration across F&B, reservations and housekeeping.
• Create, inspire and initiate with your team.

Kenntnisse

Front Office leadership

Guest experience

Jobbeschreibung

Ovolo Hotels in Brisbane is seeking a dynamic Front Office Leader to transform guest stays into memorable experiences. You will join a vibrant, fast-paced team at Ovolo The Valley, a lifestyle hotel known for innovative service and energetic culture.

Ideal candidates bring strong Front Office leadership, a track record of supervisory excellence, and a passion for delivering extraordinary guest journeys across all hotel operations.