Front of House & Events Coordinator - Flexible Leave Cover

Arts & Cultural Services; Melbourne; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible / hybrid working arrangements

Wellbeing initiatives

Discounted gym membership

Social club events

16 weeks paid parental leave

Salary packaging

Study/development assistance

Employee assistance program (EAP)

Discounted health insurance

Accrued day off every four weeks

Job summary

The City of Kingston, through Kingston Arts Precinct, seeks a friendly Front of House Operations Officer for a full‑time, temporary parental leave cover from Jan 2027 to Jan 2028. Based at the Kingston Arts Precinct in Melbourne, you will be the welcoming face of our arts and cultural facilities, delivering consistent, high‑standard service.

You will manage front of house across venue spaces, coordinate with event teams, handle enquiries, and uphold safety and accessibility standards, with a

Qualifications

• Demonstrated experience in front of house, venue operations, or a customer-facing events environment.
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Responsibilities

• Managing front of house operations across venue spaces, including ticketing, patron services, and venue set-up and bump-out
• Coordinating with event coordinators, hirers, and technical staff to ensure smooth day-of-event delivery
• Responding to public enquiries in person, by phone, and via email, resolving issues promptly and professionally
• Maintaining venue presentation standards and supporting compliance with safety, access, and child safe requirements

Skills

Front of house

Venue operations

Customer service

Event coordination

Ticketing systems

Health and safety

Communication skills

Roster flexibility

Tools

Ticketing systems

Venue management systems

Job description

The City of Kingston, through Kingston Arts Precinct, seeks a friendly Front of House Operations Officer for a full‑time, temporary parental leave cover from Jan 2027 to Jan 2028. Based at the Kingston Arts Precinct in Melbourne, you will be the welcoming face of our arts and cultural facilities, delivering consistent, high‑standard service.

You will manage front of house across venue spaces, coordinate with event teams, handle enquiries, and uphold safety and accessibility standards, with a