Front of house

Philippine Airlines; Gosford; On-site; AUD 30,000 - 47,000; Part time

Job summary

Avoca beach kiosk is seeking a Front of House team member for our Avoca Beach NSW location. This casual role focuses on delivering friendly service and creating memorable guest experiences.

As part of a dynamic hospitality team, you will be the face of our venue, handling orders, payments and guest inquiries with professionalism and enthusiasm. Training and a supportive work environment are provided.

Qualifications

• Strong interpersonal and communication skills with guests.
• Excellent attention to detail and organisational abilities.
• Physical stamina to stand for long shifts.
• Ability to work under pressure while maintaining service quality.
• Positive, can-do attitude and genuine hospitality.

Responsibilities

• Greet customers warmly and provide attentive service.
• Take orders, process payments, and ensure timely delivery of food and beverages.
• Answer questions about menu items, ingredients and dietary requirements.
• Collaborate with kitchen and bar staff to ensure smooth service.
• Maintain health, safety and food hygiene standards.

Skills

Interpersonal skills

Communication

Customer service

Flexibility

Stamina

Attention to detail

Job description

We are seeking a Front of House team member to join at our location in Avoca Beach NSW 2251. This is a casual position offering flexibility whilst providing an excellent opportunity to deliver outstanding hospitality and customer service. As Front of House staff, you will be the face of our establishment, creating memorable experiences for our guests through attentive service, professionalism and a genuine commitment to excellence. This role is pivotal in setting the tone for our guests' dining experience and directly contributes to the reputation and success of our business.

Key responsibilities

• Greeting customers warmly and professionally
• Providing attentive service, taking orders accurately and ensuring timely delivery of food and beverages
• Answering guest enquiries regarding menu items, ingredients and dietary requirements with knowledge and confidence
• Processing payments and handling cash or card transactions
• Collaborating with kitchen and bar staff to ensure smooth service delivery
• Following health, safety and food hygiene standards at all times

What we’re looking for

• Strong interpersonal and communication skills with the ability to engage guests confidently and professionally
• Excellent attention to detail and organisational abilities
• Physical stamina to remain on your feet during busy shifts
• Ability to work efficiently under pressure whilst maintaining service quality
• Flexibility and willingness to adapt to changing priorities and guest needs
• A positive, can-do attitude with a genuine passion for delivering exceptional customer service

What we offer

Working at avoca beach kiosk you will be part of a dynamic hospitality team in the beautiful Avoca Beach location. We offer casual employment with flexible scheduling to suit your lifestyle. You will gain valuable experience in the hospitality and tourism industry, develop your customer service skills and enjoy a welcoming workplace culture. We value our team members and provide a supportive environment where your contributions are recognised and appreciated.

About us

Avoca beach kiosk is a hospitality business committed to delivering exceptional experiences to our guests in Avoca Beach NSW. We pride ourselves on creating a warm, welcoming atmosphere where quality service meets genuine care for our patrons. Our team is dedicated to maintaining high standards of hospitality and ensuring every customer leaves with a positive impression of our establishment.