Front Desk & Visitor Experience Coordinator (6-Month)

REA Group; City of Melbourne; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Hybrid work

Flexible leave options

Parental leave

Volunteer leave

Hackdays

Job summary

The REA Group is hiring a Workplace Receptionist for a 6-month fixed term, on-site in the Melbourne office. You’ll be the first point of contact for employees and visitors, handling calls, emails, and in-person enquiries with a welcoming, professional manner.

As part of the FaBS team, you’ll help maintain the office environment, coordinate events, and support safety and sustainability initiatives. A proactive, tech‑savvy team player who thrives in a busy setting will fit well.

Qualifications

• Excellent verbal and written communication.
• Ability to multitask in a fast-paced environment.
• Positive, proactive attitude with a solutions-focused mindset.
• Professional and polished appearance aligning with smart casual dress code.

Responsibilities

• Be main point of contact and front-of-house for all visitors and guests to REA.
• Manage incoming/outgoing calls, emails, Slacks, and in-person enquiries.
• Communicate facility and office updates to staff via appropriate channels.
• Be responsible for visitor management system and guest sign-in/out.
• Maintain security and access register and ensure guests are checked in/out.
• Ensure staff common and amenity areas are well maintained.
• Coordinate PWG tickets relating to reception (couriers, new starters, events, etc.).
• Support reception duties for states outside Melbourne and for remote workers.
• Coordinate REA internal social events across all states.
• Assist WHS Committee with workplace safety programs and information.

Skills

People person

Fast learner

Great communication

Multitasking

Phone etiquette

Organizational skills

Professional appearance

Team player

Job description

The REA Group is hiring a Workplace Receptionist for a 6-month fixed term, on-site in the Melbourne office. You’ll be the first point of contact for employees and visitors, handling calls, emails, and in-person enquiries with a welcoming, professional manner.

As part of the FaBS team, you’ll help maintain the office environment, coordinate events, and support safety and sustainability initiatives. A proactive, tech‑savvy team player who thrives in a busy setting will fit well.