Front Desk & Office Admin Dynamo | Growth Path

Seek.Com.Au; Wollongong City Council; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Accrued days off

Wellbeing programs

Learning and development opportunities

Job summary

National Parks and Wildlife Service seeks an Administrative Support Officer to provide essential administrative and customer service support. The role involves records management, diary management, financial administration, and procurement tasks to help deliver efficient operations within the service.

The successful candidate will handle inquiries, maintain databases, coordinate meetings, and support HR and reporting activities, contributing to NSW’s environmental stewardship and program

Qualifications

• Strong administrative experience, including the use of Microsoft Office and records management systems.
• Excellent customer service skills and professional communication.
• Ability to manage multiple tasks with attention to detail and deadlines.
• Experience coordinating meetings, preparing documents, and maintaining records.

Responsibilities

• Schedule appointments for estimates and service calls and coordinate team work.
• Maintain client information in the database and process invoices and payments.
• Prepare project paperwork, assist with procurement, and support claims with insurers.
• Monitor and coordinate team member schedules and follow up on tasks.
• Generate reports and respond to emails and phone inquiries as needed.

Skills

Office administration

Microsoft Office

Customer service

Records management

Education

Diploma/certificate in administration

Tools

Microsoft Office Suite

Database management

Job description

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Join the Force for Good! Be a Part of Accredited Restorations’ Storm Chasers Team – Hiring Now!

Accredited Restorations, the leading disaster restoration company, seeks dynamic individuals to join our expanding team.

Join a team of passionate storm chasers committed to restoring hope and helping communities rebuild.

Position Overview:

We seek a motivated and detail-oriented Office Administrator to provide efficient and effective administrative support to our team.

The successful candidate will manage the office’s day-to-day operations, including scheduling appointments for estimates and service calls, coordinating with team members, and maintaining an organised workflow.

Responsibilities:

• Handle phone calls and emails from clients and vendors professionally and on time.
• Maintain and update client information in the company database, process invoices and payments, and manage inventory of supplies and equipment.
• Prepare estimates and paperwork for upcoming projects, review and organise files, and communicate with insurance companies and adjusters to process claims.
• Coordinate with team members on current projects and assist with scheduling and coordinating team members’ schedules.
• Follow up on pending projects and tasks, prepare reports and documents as needed, and respond to any remaining emails and phone calls.
• Review cashflow forecast with a business advisor and discuss booked jobs as required.

Qualifications:

• Proven experience in office administration, preferably in the restoration or cleaning industry.
• Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite and database management.
• Ability to work independently and as part of a team.
• The right to work in Australia

Why Join Australia’s most disastrously excellent company?

• We make your happiness and personal growth a priority. We believe the more you take care of yourself, the more you can take care of others.
• When you join us, you’ll be empowered to be your best. From day one!
• We focus on incentivising development. We reward high performance, and we do it thoughtfully.
• All voices are heard; we’re an inclusive culture where everyone feels like they belong.
• We’re a successful and stable family-owned business, we pay well, we’re social, and we cook a killer BBQ.

Join the force for good and become a part of Accredited Restorations’ mission to help communities in need.

Temporary full-time opportunity (35 hours per week) available until 30 April 2027, with the potential for extension or ongoing appointment.

Role is based in Wollongong.

Salary relative to experience, and ranges from $87,199 to $95,482 + employer's contribution to superannuation

Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

About the role

National Parks and Wildlife Service has a unique opportunity for an Administrative Support Officer to work as part of the team and contribute towards the conservation of the natural environment, flora, fauna and Aboriginal heritage. The role provides administrative and customer service support to assist the efficient delivery of business operations within the National Parks & Wildlife Service (NPWS).

Key responsibilities include records management, diary management, financial administration, meeting coordination, correspondence, HR administration, reporting support, customer enquiries, database maintenance, and procurement-related activities. The role may also support incident management activities such as fires and search and rescue operations.

About You

The successful candidate would typically demonstrate:

• Strong administrative experience, including the use of Microsoft Office and records management systems.
• Excellent customer service skills, with the ability to respond professionally and efficiently to enquiries from both internal and external stakeholders.
• Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail.
• Experience coordinating meetings, preparing documentation, and maintaining accurate records and databases.
• Knowledge of financial and procurement processes, including purchasing, receipting and payment procedures.
• The ability to work collaboratively, exercise sound judgement, maintain confidentiality, and adapt to changing priorities.
• A proactive and reliable approach, with a commitment to delivering quality outcomes and supporting team objectives

Key knowledge and experience

• Experience in administration including experience in the use of computer based systems such as word processing, spreadsheet and records management systems.
• Knowledge of financial and human resource management procedures, policies and practices, and contract administration.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training.

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen, New Zealand Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.

Applications close: Monday, 2 November 2026 at 11:55pm

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

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