Administrative Support Officer

Illawarra Rugby League; Wollongong City Council; Remote; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Accrued days off in addition to Annual

Fitness Passport

Learning and development opportunities

Job summary

NSW National Parks and Wildlife Service, based in Wollongong, is offering a temporary full-time Administrative Support Officer role (35 hours per week) until 30 April 2027, with potential extension. Salary ranges from $87,199 to $95,482 plus employer's superannuation.

The role focuses on delivering administrative and customer service support to ensure efficient business operations within NPWS. You will manage records, diaries, financial administration, meetings, and procurement, while supporting

Qualifications

• Strong administrative experience with MS Office and records management systems.
• Excellent customer service for internal and external stakeholders.
• Strong organisational skills and ability to manage competing priorities.
• Experience coordinating meetings and maintaining records and databases.
• Knowledge of financial and procurement processes.

Responsibilities

• Records management and diary management.
• Financial administration and procurement activities.
• Meeting coordination and documentation.
• HR administration and reporting support.
• Customer enquiries and database maintenance.

Skills

Customer service

Diary management

Organisational skills

Meeting coordination

Records management

Confidentiality

Team collaboration

Tools

Microsoft Office

Records management systems

Job description

• Administrative Support Officer (Clerk Grade 3-4)
• Temporary full-time opportunity (35 hours per week) available until 30 April 2027, with the potential for extension or ongoing appointment.
• Role is based in Wollongong.
• Salary relative to experience, and ranges from $87,199 to $95,482 + employer's contribution to superannuation

Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

About the role

National Parks and Wildlife Service has a unique opportunity for an Administrative Support Officer to work as part of the team and contribute towards the conservation of the natural environment, flora, fauna and Aboriginal heritage. The role provides administrative and customer service support to assist the efficient delivery of business operations within the National Parks & Wildlife Service (NPWS).

Key responsibilities include records management, diary management, financial administration, meeting coordination, correspondence, HR administration, reporting support, customer enquiries, database maintenance, and procurement-related activities. The role may also support incident management activities such as fires and search and rescue operations.

About You

The successful candidate would typically demonstrate:

• Strong administrative experience, including the use of Microsoft Office and records management systems.
• Excellent customer service skills, with the ability to respond professionally and efficiently to enquiries from both internal and external stakeholders.
• Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail.
• Experience coordinating meetings, preparing documentation, and maintaining accurate records and databases.
• Knowledge of financial and procurement processes, including purchasing, receipting and payment procedures.
• The ability to work collaboratively, exercise sound judgement, maintain confidentiality, and adapt to changing priorities.
• A proactive and reliable approach, with a commitment to delivering quality outcomes and supporting team objectives

Key knowledge and experience

• Experience in administration including experience in the use of computer based systems such as word processing, spreadsheet and records management systems.
• Knowledge of financial and human resource management procedures, policies and practices, and contract administration.

For more information read the full Role Description: Administrative Support Officer NPWS Clk Gde 3-4 RD

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

What we can offer you

NSW National Parks and Wildlife Service is a great place to expand your career and grow your skills and knowledge.

• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training.

What we do

About NSW National Parks & Wildlife Service

Visit a park

South Coast Branch Overview

Applications close: Monday, 2 November 2026 at 11:55pm

Should you require further information about the role please contact Hiring Manager, Andrew Wall, Manger Area via [e-mail] or on 0400 459 102.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

Looking for more information or assistance in applying?

• How to apply for public service roles and prepare an application.

• Our commitment to a diverse and inclusive workplace.

• How we encourage and support people with disability

• Information and adjustments for individual needs for the recruitment process and the workplace.

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