Front Desk & Membership Specialist (Casual)

Belgravia Leisure; Tanunda; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Free facility access

Casual positions available

Job summary

Belgravia Leisure in Tanunda operates The Rex - Barossa Aquatic Fitness, offering casual positions with free facility access and opportunities to serve the local community. As a Customer Service Officer you will be central to delivering first-class service at reception, handling bookings, memberships, and sales while upholding safety and centre procedures.

We value friendly, energetic individuals with basic computer skills and a customer-first approach; prior leisure industry experience is

Qualifications

• Customer service experience in leisure/fitness desirable.
• Must have Current First Aid Certificate (Workplace Level 2).
• Current CPR Certificate.
• Police Check and Working with Children Check required.

Responsibilities

• Provide excellent customer service to all customers, both in person and over the telephone.
• Apply sound cash handling principals and use of Point of Sale (POS) systems.
• Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews.
• Promote the centres services and programs to customers and accept customer bookings and enrolments.
• Develop and maintain good working relations with customers.
• Promote and exercise good public relations at all times.
• Opening/closing of the centre in accordance with security and safety procedures.

Skills

Positive attitude

Excellent communication

Computer literacy & POS

Leisure industry experience

First Aid Certificate

CPR Certificate

Police Check

Working with Children Check

Job description

Belgravia Leisure in Tanunda operates The Rex - Barossa Aquatic Fitness, offering casual positions with free facility access and opportunities to serve the local community. As a Customer Service Officer you will be central to delivering first-class service at reception, handling bookings, memberships, and sales while upholding safety and centre procedures.

We value friendly, energetic individuals with basic computer skills and a customer-first approach; prior leisure industry experience is