Front Desk Concierge for Real Estate Office

The Agency; Rockhampton Regional; On-site; AUD 45,000 - 56,000; Full time

Job summary

The Agency in Rockhampton welcomes applications for a Front Receptionist to be the welcoming face of the office, handling in-person, phone, and email enquiries and supporting daily front-of-house operations.

You will coordinate with Property Management and Sales teams, manage messages, and provide general admin assistance, ensuring a polished, efficient office environment during full-time hours from 8:30 am to 5 pm, Monday to Friday.

Qualifications

• Experience delivering front-desk or reception duties.
• Strong customer service and communication abilities.
• Ability to multitask and stay organised under pressure.
• Clear, professional verbal and written communication.
• High attention to detail and accuracy in tasks.
• Team oriented with rapport-building across levels of the business.

Responsibilities

• Greet and announce clients and visitors to the appropriate team members
• Answer all calls with a professional, friendly manner
• Take and relay phone messages promptly with full caller details
• Handle internal staff and client enquiries with efficiency and care
• Assist the Portfolio Partners and Management Team with general admin support
• Filing, scanning, and document management

Skills

Administrative skills

Customer service

Interpersonal skills

Multitasking

Written & verbal communication

Attention to detail

Team player

Job description

The Agency in Rockhampton welcomes applications for a Front Receptionist to be the welcoming face of the office, handling in-person, phone, and email enquiries and supporting daily front-of-house operations.

You will coordinate with Property Management and Sales teams, manage messages, and provide general admin assistance, ensuring a polished, efficient office environment during full-time hours from 8:30 am to 5 pm, Monday to Friday.