Front Desk & Clinic Admin Specialist

NPATS; City of Melbourne; On-site; AUD 52,000 - 68,000; Full time

Job summary

NPATS in Melbourne is seeking a friendly front desk administrator to greet patients, manage diaries for practitioners, coordinate appointments, and support the clinical psychology team.

You will handle payments, ensure accurate intake, deliver outstanding customer service, and contribute to smooth daily operations using Zanda health software and the Microsoft Suite, with attention to detail and the ability to multi-task in a busy clinic. Experience in a similar clinic is preferred.

Qualifications

• Experience in a similar type of clinic.
• Knowledge of Zanda health software or similar.
• Excellent customer service and communication skills.
• Detail-oriented with ability to multi-task.
• Excellent knowledge of the Microsoft Suite.

Responsibilities

• Diary management for all practitioners
• Processing of payments
• Greeting patients as they arrive
• Supporting the clinical psychology team

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Microsoft Office

Tools

Zanda health software

Job description

NPATS in Melbourne is seeking a friendly front desk administrator to greet patients, manage diaries for practitioners, coordinate appointments, and support the clinical psychology team.

You will handle payments, ensure accurate intake, deliver outstanding customer service, and contribute to smooth daily operations using Zanda health software and the Microsoft Suite, with attention to detail and the ability to multi-task in a busy clinic. Experience in a similar clinic is preferred.