Administration Officer - South Terrace Reception

Palliative Care SA; Adelaide; Hybrid; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Free public transport to SA Health HSP

Employee Assistance Program

Relocation assistance may be negotiat​

Job summary

Women’s and Children’s Health Network in Adelaide is seeking an Administration Officer for the South Terrace Reception. The role entails being the first point of contact for front counter and telephone queries, delivering accurate information and guiding clients efficiently within a busy health service environment.

The position supports the Business Service and Support team with everyday admin, data entry and client record management, requiring discretion, confidentiality and good interpersonal

Qualifications

• Experience in a frontline customer service position.
• Experience in word processing, data entry and Microsoft Office products.
• Sound interpersonal and communication skills.
• Maintain sensitivity, integrity and confidentiality.
• Ability to problem solve.

Responsibilities

• Act as the ‘first point of contact’ for both front of counter and telephone customers.
• Identify customer needs and provide accurate and timely information.
• Provide a quality and timely administrative and project support function to the Business Service and Support team.
• Process day-to-day administrative activities in a timely and accurate manner.
• Create and maintain client records.

Skills

Frontline customer service

Word processing

Data entry

Microsoft Office

Interpersonal skills

Confidentiality

Problem solving

Tools

Microsoft Office

Job description

Administration Officer - South Terrace Reception

Job no: 951869Work type: Casual, Part timeLocation: Adelaide CBDCategories: Administration, Business and Management

• Women’s and Children’s Health Network, Child and Family Health Service, Adelaide 5000
• Salary – ASO2 - Administrative Services Officer L2, $66,442.00 - $69,504.00 + 12% Superannuation and Salary Sacrifice Benefits
• Casual or Part Time (0.2FTE), Temporary contract (fixed term) for up to 6 months.

About WCHN Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility.

About the role

Make a real difference as an Administration Officer within our Child and Family Health Service! As Administration Officer, you will be responsible for providing quality customer service to a range of clients and stakeholders. You will direct enquiries to team members and act as the first point of contact for our front of counter and telephone consumers.

Key duties of the role

• Act as the ‘first point of contact’ for both front of counter and telephone customers.
• Identify customer needs and provide accurate and timely information.
• Provide a quality and timely administrative and project support function to the Business Service and Support team.
• Process day-to-day administrative activities in a timely and accurate manner.
• Create and maintain client records.

Skills and Experience

• Experience in a frontline customer service position.
• Experience in word processing, data entry and Microsoft Office products.
• Sound interpersonal and communication skills.
• Maintain sensitivity, integrity and confidentiality.
• Ability to problem solve.

Enquiries can be directed to

Rachael Hollis

Personal Assistant & Office Manager

[e-mail]

8303 1502

To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

• ASO2 - Administration Officer South Terrace Reception - Role Description - 951869.pdf
• Immunisation Requirements Checklist
• Applicant Documents Checklist

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Tuesday 3 November 2026 at 11:55pm

Advertised: 20 Oct 2026 Cen. Australia Daylight TimeApplications close: 03 Nov 2026 Cen. Australia Daylight Time