Front Desk & Admin Coordinator — Indigenous Portfolio (12‑Month)

The University of Western Australia; Perth; On-site; AUD 87,000 - 96,000; Full time

Benefits offered by this job

Flexible working options

Parental leave

17% employer paid superannuation

Salary packaging available

Incremental progression

Discount on eligible courses

Discounted health insurance

Employee Assistance Program

Job summary

The University of Western Australia is inviting applications for an Administrative Officer within the Indigenous Portfolio. This full-time fixed-term role supports the School of Indigenous Studies with front-office duties, calendars, bookings and general inquiries.

Applicants should have a degree or equivalent experience, strong customer service, and excellent communication. The position emphasizes culturally appropriate service delivery and collaboration with internal and external stakeholders.

Qualifications

• Completion of a degree, or an equivalent combination of relevant experience and/or education/training.
• Substantial relevant administrative experience at an appropriate level.
• Proven ability to provide a high level of customer service and act as an effective first point of contact for a diverse range of stakeholders.
• Highly developed interpersonal and communication skills, with the ability to communicate professionally and sensitively with people from diverse backgrounds.

Responsibilities

• Act as the first point of contact for the Indigenous Portfolio, providing a professional, welcoming front office for students, staff and visitors.
• Coordinate a range of administrative functions to support Indigenous Portfolio operations, including calendars, room bookings, purchasing and schedules.
• Respond to inquiries in person, by phone and email, providing accurate information or referrals.

Skills

Customer service

Front office

Communication

Organisation

Education

Bachelor's degree or equivalent

Job description

The University of Western Australia is inviting applications for an Administrative Officer within the Indigenous Portfolio. This full-time fixed-term role supports the School of Indigenous Studies with front-office duties, calendars, bookings and general inquiries.

Applicants should have a degree or equivalent experience, strong customer service, and excellent communication. The position emphasizes culturally appropriate service delivery and collaboration with internal and external stakeholders.