Administrative Officer

The University of Western Australia; Perth; On-site; AUD 87,000 - 96,000; Full time

Benefits offered by this job

Flexible working options

Parental leave

17% employer paid superannuation

Salary packaging available

Incremental progression

Discount on eligible courses

Discounted health insurance

Employee Assistance Program

Job summary

The University of Western Australia is inviting applications for an Administrative Officer within the Indigenous Portfolio. This full-time fixed-term role supports the School of Indigenous Studies with front-office duties, calendars, bookings and general inquiries.

Applicants should have a degree or equivalent experience, strong customer service, and excellent communication. The position emphasizes culturally appropriate service delivery and collaboration with internal and external stakeholders.

Qualifications

• Completion of a degree, or an equivalent combination of relevant experience and/or education/training.
• Substantial relevant administrative experience at an appropriate level.
• Proven ability to provide a high level of customer service and act as an effective first point of contact for a diverse range of stakeholders.
• Highly developed interpersonal and communication skills, with the ability to communicate professionally and sensitively with people from diverse backgrounds.

Responsibilities

• Act as the first point of contact for the Indigenous Portfolio, providing a professional, welcoming front office for students, staff and visitors.
• Coordinate a range of administrative functions to support Indigenous Portfolio operations, including calendars, room bookings, purchasing and schedules.
• Respond to inquiries in person, by phone and email, providing accurate information or referrals.

Skills

Customer service

Front office

Communication

Organisation

Education

Bachelor's degree or equivalent

Job description

• Join a dynamic team where every day is different.
• Identified position: This role is open to Aboriginal and Torres Strait Islander applicants only, in accordance with Section 50(d) of the Equal Opportunity Act 1984 (WA).
• Full-time appointment on a fixed term basis for 12 months.
• Base salary range: $86,540 – $95,920 p.a. plus 17% superannuation.

About The Area

The professional services team of the Indigenous Portfolio School of Indigenous Studies | UWA is a small and dynamic unit providing high-quality administrative and operational services to a wide variety of clients including the Indigenous Portfolio Executive, students, internal and external stakeholders. The team is responsible for providing support to academic, professional staff and students.

The team supports the effective day-to-day operations of the Indigenous Portfolio, ensuring professional, responsive and culturally appropriate service delivery. The Indigenous Portfolio aspires to lead change for Aboriginal people, develop future leaders and demonstrate education leadership in Indigenous knowledge.

About The Opportunity

• Act as the first point of contact for the Indigenous Portfolio, which includes the School of Indigenous Studies, providing a professional, welcoming and responsive front office for students, staff, visitors and community stakeholders and assist with general information regarding services and programs.
• Coordinate a wide range of administrative functions to support the effective operations of the Indigenous Portfolio, including managing and maintaining calendars, room bookings, purchasing and operational schedules, ensuring the smooth day-to-day functioning of office activities and processes, to achieve an effective work environment.
• Respond to a broad range of enquiries in person, by telephone and via email, exercising sound judgement to provide accurate information or refer matters appropriately.

About You

• Completion of a degree, or an equivalent combination of relevant experience and/or education/training.
• Substantial relevant administrative experience at an appropriate level.
• Proven ability to provide a high level of customer service and act as an effective first point of contact for a diverse range of stakeholders.
• Highly developed interpersonal and communication skills, with the ability to communicate professionally and sensitively with people from diverse backgrounds, while providing sound judgement and problem solving.
• Highly developed organisational skills and demonstrated ability to manage competing prioritise, work independently and meet deadlines.

Note

As part of the recruitment process, candidates will be required to complete declarations in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. A current National Police Clearance, WA Working with Children Check, and “C” class driver’s licence will be required by the successful applicant.

Confirmation of Aboriginal and Torres Strait Islander heritage will be required for the successful applicant prior to appointment.

Position description: PD - Administrative Officer 524241.pdf

To learn more about this opportunity, please contact Sabrina Swift at [e-mail]

For enquiries on the recruitment process, please contact Wendy Young at [e-mail]

Closing date: 11:55 PM AWST on Wednesday, 2 September 2026

This position is only open to applicants with relevant rights to work in Australia.

Unsolicited applications from recruitment agencies will not be accepted outside of formal channels.

Benefits

• Flexible working options.
• Generous paid leave including parental leave.
• Up to 17% employer paid superannuation.
• Salary packaging available.
• Incremental progression based on 12 months continuous service.
• Up to 25% discount on eligible UWA full-fee courses.
• Discounted health insurance.
• Employee Assistance Program.

About The University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

Learn more about us.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.

If you have queries relating to your application, please contact the individual named in the advertisement. To enable a quick response, please include the 6-digit job reference number.