Friendly Medical Receptionist - Patient Care & Support

Smith Street Medical Centre; Newcastle-Maitland; On-site; AUD 55,000 - 65,000; Full time

Job summary

Smith Street Medical Centre – Charlestown NSW is seeking a friendly, highly motivated receptionist to join our support team of administrators and clinical staff.

The role covers opening/closing the clinic, patient communication via phone, email and in person, appointment scheduling, invoicing and bulk billing, patient registration updates, confidentiality, and assisting clinicians as required. Training is provided where needed.

Qualifications

• Experience in reception roles is valued but training will be provided.
• Working with Children Check is required or willingness to obtain one.

Responsibilities

• Open and close clinic.
• Communicate with patients via phone, email and in person, courteously and efficiently.
• Schedule appointments for patients.
• Issue patient invoices/receipts and bulk bill as required.
• Enter and update patient registration details.
• Maintain confidentiality regarding patient care.
• Assist doctors and nurses as required.
• Correspondence management.
• General housekeeping of waiting room and facilities.

Education

Working with Children Check

Job description

Smith Street Medical Centre – Charlestown NSW is seeking a friendly, highly motivated receptionist to join our support team of administrators and clinical staff.

The role covers opening/closing the clinic, patient communication via phone, email and in person, appointment scheduling, invoicing and bulk billing, patient registration updates, confidentiality, and assisting clinicians as required. Training is provided where needed.