Freight Planner

Toll Group; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Toll Group is seeking a proactive Freight Planner to join the Energy division in Lytton, Brisbane. The role focuses on coordinating transport operations, optimising fleet utilisation, and delivering exceptional service across a fast-paced logistics environment.

Responsibilities include planning daily activity, liaising with subcontractors and providers, and ensuring compliance with fatigue management and transport regulations.

Qualifications

• Experience in transport, logistics, freight planning, or supply chain operations.
• Strong operational knowledge within logistics and transport environments.
• Excellent problem-solving and analytical capabilities.
• Strong customer service focus and stakeholder management experience.
• Experience using transport management systems (TMS) and Microsoft Office applications.
• Ability to work autonomously while collaborating effectively with internal and external stakeholders.

Responsibilities

• Plan and coordinate daily and weekly vehicle and freight requirements.
• Optimise transport schedules and load planning to maximise efficiency.
• Coordinate subcontractors and transport providers to meet customer requirements.
• Monitor operational performance and proactively manage service issues.
• Ensure compliance with fatigue management, load restraint, and transport legislation.
• Investigate service failures, loss, or damage incidents and implement corrective actions.
• Act as a key communication point for customers and operational stakeholders.

Skills

Transport planning

Logistics operations

TMS

Analytical problem solving

Customer service

Stakeholder management

Tools

Microsoft Office

Transport Management System

Job description

Job Description / The Role –

We're looking for a proactive and solutions-focused Freight Planner to join our Energy division in Lytton, where you'll play a critical role in coordinating transport operations, optimising fleet utilisation, and ensuring exceptional service delivery for our customers.

You’ll be responsible for planning and coordinating daily transport activities, ensuring resources are utilised efficiently while maintaining the highest standards of safety, compliance, and customer service. You'll work closely with subcontractors, transport providers, customers, and internal stakeholders to deliver operational excellence across a fast-paced logistics environment.

Key Responsibilities, but not limited to -

• Plan and coordinate daily and weekly vehicle and freight requirements.
• Optimise transport schedules and load planning to maximise efficiency.
• Coordinate subcontractors and transport providers to meet customer requirements.
• Monitor operational performance and proactively manage service issues.
• Ensure compliance with fatigue management, load restraint, and transport legislation.
• Investigate service failures, loss, or damage incidents and implement corrective actions.
• Act as a key communication point for customers and operational stakeholders.

WhatWe’reLooking forto Drive Success –

• Previous experience in transport, logistics, freight planning, or supply chain operations.
• Strong operational knowledge within logistics and transport environments.
• Excellent problem-solving and analytical capabilities.
• Strong customer service focus and stakeholder management experience.
• Experience using transport management systems (TMS) and Microsoft Office applications.
• Ability to work autonomously while collaborating effectively with internal and external stakeholders.

Why Toll?

At Toll, our people are at the heart of everything we do. You'll join a team that values accountability, integrity, teamwork, customer focus, and continuous progress. We offer a collaborative environment where safety comes first, innovation is encouraged, and employees are empowered to make a real impact.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.