Freelance- Translators/Linguists, English Into Malayalam

Iqvia Llc; Sydney; Remote; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Remote Environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Customer-Focused Role

Job summary

Iqvia Llc in Sydney is seeking a detail-oriented Booking Services Coordinator to help customers research options, coordinate bookings, and manage reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately. This remote role offers flexible scheduling and ongoing support for professional development.

Qualifications

• Strong communication skills.
• Excellent organization.
• Attention to detail.
• Customer-focused attitude.
• Comfortable researching information online.
• Basic computer proficiency.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.

Skills

Strong communication

Organization

Attention to detail

Customer-focused

Research online

Basic computer skills

Learning booking systems

Time management

Reliable and self-motivated

Sales experience helpful

Tools

Google Drive

WordPress

Excel

Outlook

LinkedIn

Job description

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Job Description

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer-Focused Role: Assist customers throughout the booking process

• Must be able to call at least 30 people a day
• Need to have a sales streak, strong and confident, and not subservient
• Fixed weekends off and early finish on Fridays
• Great company culture
• Above industry rates
• A fabulous direct response/conversion copywriter (basically, you've got to LOVE writing and showing off how well you can do it!)
• An ambitious self-starter with loads of initiative
• High attention to detail
• Strong communication and people skills
• Previous experience on a marketing team or as a freelance copywriter
• Someone professional, well-mannered, and well-presented
• Good computer skills, especially with: Google Drive, WordPress, Excel, Outlook, LinkedIn, and the other social media platforms

RESPONSIBILITIES INCLUDE:

• Oversee all content writing for Seek adverts, and posts that go out to social media sites
• Access each consultants LinkedIn page and write a weekly post for each consultant
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We have a need for someone who has experience supporting using the website chat system on their website. Most of the inquiries are from prospects who have come to the site as a result of marketing and advertising activities.

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