Fraud & Scam Risk Advisory Lead

PwC Australia; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

PwC Australia seeks a Manager to lead Fraud & Scams Advisory engagements, guiding strategy, governance, operating model design, risk assessments and remediation programs for client organisations.

You will work with executives to strengthen fraud prevention, meet AML/CTF obligations and evolving regulatory requirements, while driving business development and high-quality client outcomes.

Qualifications

• 5-8+ years’ experience in customer fraud, scam prevention in a consulting, banking or regulatory environment.
• Strong understanding of customer fraud and scams risk management frameworks, regulations and controls.
• Direct experience in delivering customer fraud and scam related projects or programs.
• Strong stakeholder management and presentation skills.
• Experience with banking or financial services, payments and transaction fraud, scam prevention frameworks, operational risk management, fraud analytics and monitoring.
• Professional certifications such as CFE (Certified Fraud Examiner), CAMS / CAFS (Certified Anti-Money Laundering Specialist / Certified Anti-Fraud Specialist), CPA or CA

Responsibilities

• Lead fraud and scam risk advisory engagements from planning through to delivery.
• Conduct fraud and scam risk assessments, control reviews, and maturity assessments.
• Design target state fraud and scam prevention frameworks, governance models, and operating models.
• Advise clients on regulatory obligations, industry best practices, and emerging fraud and scam threats.
• Develop executive and Board-level reporting, papers, and recommendations.
• Undertake root cause analysis of fraud and scam events and identify opportunities for sustainable control enhancement.
• Support organizations in responding to regulatory reforms and translating regulatory requirements into practical business actions.
• Assess effectiveness of fraud and scam prevention controls across areas such as customer onboarding, identity verification, transaction monitoring, payment controls, customer protection processes, dispute and reimbursement management, and detection functions.
• Facilitate workshops with business, risk, technology, and operations teams to improve prevention, detection, response, and recovery capabilities.
• Support clients in leveraging analytics, AI, and technology-enabled solutions to enhance fraud and scam detection and prevention.
• Manage and coach associates and senior associates and lead workstreams and project teams across multiple client engagements.
• Review work products to ensure quality, technical accuracy, and commercial value.
• Support recruitment, development, and performance coaching of team members.
• Support business development activities including proposals, RFP responses, client presentations, and building trusted client relationships.

Skills

Fraud risk management

Stakeholder management

Regulatory compliance

Project leadership

Data analytics

Education

Bachelor's degree in a relevant field

CFE (Certified Fraud Examiner)

CAMS / CAFS (Certified Anti-Money Laundering Specialist / Certified Anti-Fraud Specialist)

CPA or CA

Job description

PwC Australia seeks a Manager to lead Fraud & Scams Advisory engagements, guiding strategy, governance, operating model design, risk assessments and remediation programs for client organisations.

You will work with executives to strengthen fraud prevention, meet AML/CTF obligations and evolving regulatory requirements, while driving business development and high-quality client outcomes.