Franchise Business Coach

Just Cuts; Sutherland Shire Council; On-site; AUD 90,000 - 130,000; Full time

Job summary

Just Cuts is seeking an energetic Franchise Business Coach to work with Franchise Partners, helping them build profitable, sustainable businesses. This field-based role offers variety and autonomy as you travel across NSW and QLD, understanding partners' businesses, spotting opportunities and turning plans into measurable results.

You will become a trusted advisor who challenges thinking when needed, supports marketing and brand initiatives, and ensures consistent customer experiences

Qualifications

• Experience in franchising or multi-site operations.
• Strong commercial acumen with KPI, P&Ls and business performance data.
• Experience coaching business owners or leaders to achieve better results.
• Strong communication and relationship-building skills.
• Ability to have constructive and sometimes difficult conversations.
• Initiative, energy and drive, with a practical, solutions-focused approach.
• Strong organisation and follow-through.
• A current driver licence and willingness to travel.
• Experience within franchising, retail, hair, beauty or consumer brand is highly regarded.

Responsibilities

• Coach Franchise Partners to improve sales, profitability and business performance
• Use KPIs and financials to identify opportunities and drive action
• Work with Franchisees on business planning, productivity, client growth and retention
• Help Franchise Partners implement marketing, retail and brand initiatives
• Support Franchisees to build capable, engaged and productive
• Visit salons regularly and help Franchise Partners deliver on their business plans
• Identify businesses requiring additional support and help develop practical improvement plans
• Support new Franchise Partners, salon openings and business transitions
• Drive engagement with Just Cuts training, campaigns and network initiatives
• Support consistent brand standards, compliance and customer experience across the network
• Be an important connection between our Franchise Partners and the Just Cuts Head Office.

Skills

Franchising experience

Multi-site operations

Area management

Business coaching

KPIs & P&Ls

Relationship-building

Communication skills

Job description

Love working with people, talking business and turning opportunities into results?

Just Cuts is looking for an energetic and commercially minded Franchise Business Coach to work alongside our Franchise Partners, helping them build successful, profitable and sustainable businesses.

This is a role with plenty of variety and autonomy. You’ll spend time out in the network, working alongside Franchise Partners, understanding their businesses, identifying opportunities and helping turn plans into results.

You’ll become a trusted advisor – someone who can celebrate success, bring fresh ideas, challenge thinking when needed and help Franchise Partners stay focused on what will make the biggest difference to their business.

What you’ll do

• Coach Franchise Partners to improve sales, profitability and business performance
• Use KPIs and financials to identify opportunities and drive action
• Work with Franchisees on business planning, productivity, client growth and retention
• Help Franchise Partners implement marketing, retail and brand initiatives
• Support Franchisees to build capable, engaged and productive
• Visit salons regularly and help Franchise Partners deliver on their business plans
• Identify businesses requiring additional support and help develop practical improvement plans
• Support new Franchise Partners, salon openings and business transitions
• Drive engagement with Just Cuts training, campaigns and network initiatives
• Support consistent brand standards, compliance and customer experience across the network
• Be an important connection between our Franchise Partners and the Just Cuts Head Office.

What you’ll bring

We’re looking for someone who is commercial, confident and great with people.

You’ll be confident connecting with Franchise Partners, building rapport quickly and having meaningful conversations about their business. You’ll know when to listen, when to ask questions and when to challenge someone to think differently.

You’ll ideally have:

• Experience in franchising, multi-site operations, area management, business coaching or a similar role
• Strong commercial acumen and confidence working with KPIs, P&Ls and business performance data
• Experience coaching business owners or leaders to achieve better results
• Strong communication and relationship-building skills
• The confidence to have constructive and sometimes difficult conversations
• Plenty of initiative, energy and drive, along with a practical, solutions-focused approach
• Strong organisation and follow-through
• A current driver licence and flexibility to travel.
• Experience within franchising, retail, hair, beauty or a consumer brand would be highly regarded.

Why Just Cuts?

You’ll join a well-established Australian franchise brand and have the opportunity to make a genuine impact across your region.

You’ll have autonomy, variety and plenty of interaction with people, while being supported by an experienced Operations team.

This is a full-time, permanent, field-based role involving regular travel across NSW and QLD including some overnight travel.

If you’re someone who connects easily, thinks commercially, loves a challenge and gets a buzz from helping other people succeed, we’d love to hear from you.