Frame & Truss Operations Admin

Mitre 10; Coolum Beach; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Training & career development

Collaborative team environment

Growth opportunities

Job summary

Sunshine Mitre 10 is seeking a highly organized administrator to join our Frame & Truss team in Queensland. You will support sales, estimating, detailing and production, coordinating information, maintaining systems and keeping customers and internal teams informed.

The role requires strong Microsoft Outlook and Office skills, experience with MiTek software, excellent communication, and the ability to work independently or in a team in a fast-paced environment.

Qualifications

• Strong Microsoft Outlook skills and confidence managing high email volumes.
• Intermediate Microsoft Office skills, particularly Excel and Word.
• Experience using MiTek software.
• Excellent organisational and time management skills.
• Strong attention to detail with the ability to prioritise competing tasks.
• Excellent written and verbal communication skills.
• A proactive approach and the ability to work both independently and within a team.
• A commitment to delivering outstanding customer service and supporting internal stakeholders.
• The ability to thrive in a fast-paced environment while maintaining accuracy.
• Enjoys working as part of a team.

Responsibilities

• Managing incoming Frame & Truss enquiries and job allocations.
• Preparing and processing customer documentation.
• Maintaining job records and updating internal systems.
• Assisting with quote tracking and reporting.
• Liaising with Account Managers, Estimators, Detailers and Production.
• Coordinating customer communication and follow-up.
• Monitoring outstanding information and RFIs.
• Assisting with scheduling and workflow administration.
• Producing reports and supporting continuous improvement initiatives.
• Providing general administrative support to the Frame & Truss team.

Skills

Microsoft Outlook

Microsoft Excel

Microsoft Word

MiTek software

Organisational skills

Time management

Attention to detail

Communication skills

Teamwork

Customer service

Tools

MiTek software

Job description

Sunshine Mitre 10 is seeking a highly organized administrator to join our Frame & Truss team in Queensland. You will support sales, estimating, detailing and production, coordinating information, maintaining systems and keeping customers and internal teams informed.

The role requires strong Microsoft Outlook and Office skills, experience with MiTek software, excellent communication, and the ability to work independently or in a team in a fast-paced environment.