Forex CFD Account Manager I Mandarin Speaking

TMGM; Canberra; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Commission structure

Flexible work hours

Training & development

Job summary

TMGM in Australia invites an Account Manager to join our high-performance team. You will drive sales for TMGM's trading products, build client pipelines, and deliver exceptional service across channels.

We welcome motivated individuals with Forex industry exposure, strong outbound calling skills, and fluency in English and Mandarin. Flexible full-time role with competitive salary and uncapped commission potential, based in Canberra.

Qualifications

• Minimum one year in Forex industry or related customer-focused roles.
• Strong outbound calling and client engagement abilities.
• Excellent communication and proactive problem-solving mindset.

Responsibilities

• Drive sales by promoting TMGM products and services.
• Provide exceptional client service across channels and respond promptly to inquiries.
• Meet or exceed KPIs; expand knowledge of markets, FX industry and TMGM platforms.

Skills

Sales skills

Outbound calling

Customer service

Communication

English

Mandarin

Job description

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC’s Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

About the Job

As our business expands rapidly through regional growth, we seek a passionate and experienced Account Manager to join our incredible team. If you are dedicated to a long-term financial career in this industry, TMGM provides the perfect platform for success. Regardless of your location, if you are eager to be part of our unique and growing team, seize this opportunity.

Your Impact and Contribution

As an Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will be able to provide clients with exceptional service across all communication channels. Your role will involve the following:

Sales Growth:

• Assist in driving sales by promoting and selling TMGM’s products and services.
• You can independently use your strong sales skills to identify and generate client pipelines.
• Build and nurture relationships with new clients to foster long-term partnerships

Client Service:

• Deliver exceptional customer service across various communication channels to ensure client satisfaction.
• Please respond quickly and professionally to client inquiries, and resolve issues effectively.

Performance and Goal Orientation:

• Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
• Please expand your knowledge about the markets, FX industry, and TMGM’s platforms and products.
• Strive to achieve team and individual metrics, contributing to overall success.

Requirements

• We seek highly motivated individuals to kick-start or advance their careers in the Forex industry-minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields would be advantageous. Great willingness to learn practical financial knowledge and professional skills
• Comfortable making high outbound calls and engaging with diverse buyers. You should possess confident communication skills or be motivated to enhance your communication abilities.
• Strong ownership of your responsibilities. You are proactive in addressing challenges, displaying a problem‑solving mindset. You are a diligent worker, driven to achieve results, fearless when faced with obstacles, and hungry to start a rewarding career.
• Excellent overall communication abilities, including modifying approaches to suit various audiences.
• Proficiency in English and Mandarin are highly preferred.

Benefits

• Experience a unique work culture that thrives on high performance, where you can gain valuable experience and achieve remarkable success.
• We offer competitive salary packages and an enticing commission structure with truly uncapped earning potential.
• Both part-time and full-time options, allow you to tailor your work arrangement to fit your lifestyle.
• Investing in your growth and development is our priority. We offer ongoing training and support, equipping you with the tools and knowledge needed to excel in your role.