Forex CFD Account Manager I Vietnamese Speaking

TMGM; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Part-time and full-time options

Competitive salary + uncapped comissão

Ongoing training and development

Job summary

TMGM is seeking a Vietnamese-speaking Account Manager to join our rapidly expanding Asia Pacific team. You will drive sales for TMGM's trading products and deliver outstanding service to clients across multiple channels. This role requires engaging with diverse buyers and building long-term partnerships.

You will also focus on achieving KPIs, expanding your knowledge of FX markets, and representing TMGM with professionalism and integrity in a high-performance environment.

Qualifications

• Minimum one year of experience in the Forex industry.
• Experience in customer services, sales, outbound/inbound support or consulting is advantageous.
• Willingness to learn practical financial knowledge and professional skills.
• Excellent communication abilities and ability to engage diverse buyers.
• Proficiency in English and Vietnamese.

Responsibilities

• Drive sales for TMGM's products and services across channels.
• Provide exceptional client service to maintain satisfaction.
• Work toward KPIs and sales targets while expanding market knowledge.
• Build and nurture relationships with new and existing clients.

Skills

Forex industry experience

Outbound calling

Customer service/sales

Strong communication

Bilingual EN/VI

Job description

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC’s Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

As our business expands rapidly through regional growth, we seek a passionate and experienced Vietnamese Speaking Account Manager to join our incredible team. If you are dedicated to a long-term financial career in this industry, TMGM provides the perfect platform for success. Regardless of your location, if you are eager to be part of our unique and growing team, seize this opportunity.

Your Impact and Contribution

As an Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will be able to provide clients with exceptional service across all communication channels. Your role will involve the following:

Sales Growth

• Assist in driving sales by promoting and selling TMGM's products and services.
• You can independently use your strong sales skills to identify and generate client pipelines.
• Build and nurture relationships with new clients to foster long-term partnerships.

Client Service

• Deliver exceptional customer service across various communication channels to ensure client satisfaction.
• Please respond quickly and professionally to client inquiries, and resolve issues effectively.

Performance and Goal Orientation

• Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
• Please expand your knowledge about the markets, FX industry, and TMGM's platforms and products.
• Strive to achieve team and individual metrics, contributing to overall success.

Requirements

• We seek highly motivated individuals to kick-start or advance their careers in the Forex industry-minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields would be advantageous. Great willingness to learn practical financial knowledge and professional skills.
• Comfortable making high outbound calls and engaging with diverse buyers. You should possess confident communication skills or be motivated to enhance your communication abilities.
• Strong ownership of your responsibilities. You are proactive in addressing challenges, displaying a problem-solving mindset. You are a diligent worker, driven to achieve results, fearless when faced with obstacles, and hungry to start a rewarding career.
• Excellent overall communication abilities, including modifying approaches to suit various audiences.
• Proficiency in English and Vietnamese.

Benefits

• Experience a unique work culture that thrives on high performance, where you can gain valuable experience and achieve remarkable success.
• We offer competitive salary packages and an enticing commission structure with truly uncapped earning potential.
• Both part-time and full-time options, allow you to tailor your work arrangement to fit your lifestyle.
• Investing in your growth and development is our priority. We offer ongoing training and support, equipping you with the tools and knowledge needed to excel in your role.