Forex CFD Account Manager | Indonesian Speaking

TMGM; Sydney; On-site; AUD 70,000 - 120,000; Part time

Benefits offered by this job

Competitive salary packages

Enticing commission structure

Ongoing training and support

Job summary

A leading Forex trading firm in Sydney is seeking a Forex CFD Account Manager to drive sales and foster client relationships. The successful candidate will have experience in the Forex industry, strong sales skills, and communication abilities in English and Indonesian. This role offers both part-time and full-time options with competitive salary packages and uncapped earnings.

Qualifications

• Minimum one year of experience in the Forex industry or similar customer-focused environments.
• Confident communication skills with a willingness to learn.
• Proactivity and a results-driven attitude.

Responsibilities

• Drive sales by promoting and selling TMGM's products.
• Build and nurture client relationships.
• Respond to inquiries and resolve issues promptly.
• Deliver exceptional customer service across channels and resolve inquiries promptly.
• Meet or exceed KPIs and sales targets.

Skills

Sales skills

Customer service

Communication skills

Problem-solving

Proficiency in English

Proficiency in Indonesian

Job description

Overview

Forex CFD Account Manager | Indonesian Speaking

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

Your Impact and Contribution

As an Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will provide clients with exceptional service across all communication channels. Your responsibilities include:

• Assist in driving sales by promoting and selling TMGM's products and services.
• Independently use strong sales skills to identify and generate client pipelines.
• Build and nurture relationships with new clients to foster long-term partnerships.
• Deliver exceptional customer service across various communication channels to ensure client satisfaction.
• Respond quickly and professionally to client inquiries and resolve issues effectively.
• Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
• Expand knowledge about the markets, FX industry, and TMGM's platforms and products.
• Strive to achieve team and individual metrics, contributing to overall success.

Requirements

• Minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields is advantageous. Willingness to learn practical financial knowledge and professional skills.
• Comfortable making high outbound calls and engaging with diverse buyers. Possess confident communication skills or be motivated to enhance them.
• Strong ownership of responsibilities; proactive, with a problem-solving mindset and results-driven attitude.
• Excellent overall communication abilities, with the ability to adapt approaches to different audiences.
• Proficiency in English and Indonesian.
• We offer competitive salary packages with an enticing commission structure and uncapped earning potential. Both part-time and full-time options are available.
• Ongoing training and support to grow and develop in the role.