Aboriginal Advanced Case Manager - Reservoir

Service; Melbourne; Hybrid; AUD 101,000 - 114,000; Full time

Job summary

The Aboriginal Advanced Case Manager will be responsible for managing a caseload of Aboriginal and non-Aboriginal persons to deliver evidence-based best practice in case management of individuals with complex needs and those who have committed serious offences.

This role may involve assisting in assessing client suitability for corrections orders and providing advice to the Koori Court. Strong emphasis on culturally informed interventions and collaboration with Aboriginal organisations.

Qualifications

• Demonstrated ability to communicate sensitively with the Victorian Aboriginal Community.
• Demonstrated knowledge of the Victorian Aboriginal Community and related issues.
• Experience with best practice case management frameworks.
• Ability to apply theoretical concepts to reduce risk and maximise outcomes; seeks continuous improvement.

Responsibilities

• Manage a caseload of predominantly high-risk individuals with culturally informed intervention to address offending behaviours and engage with community services.
• Develop and implement culturally informed intervention plans for Aboriginal persons to support engagement, reduce recidivism and promote outcomes.
• Provide individualised risk assessment advice to senior management and teams on case management of Aboriginal persons.
• Develop relationships with Aboriginal organisations and other bodies to strengthen case management.

Skills

Culturally informed communication

Aboriginal community knowledge

Case management frameworks

Risk assessment

Continuous improvement

Job description

Occupation: Prison and corrective services

Location: Melbourne - Northern suburbs

Reference: DJCS/5444A

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
We’re proud of the important work we do across Victoria. Want to be part of it?

• Ongoing, full-time role based in Reservoir
• Make a difference in reducing over representation of Aboriginal people in the criminal justice system
• Salary banding of $100,894 - $114,476 plus superannuation

This is a prioritised role for Aboriginal and/or Torres Strait Islander peoples, who will be given priority consideration as per the special measures provision of the Equal Opportunity Act 2010.

About the role:

The Aboriginal Advanced Case Manager will be responsible for managing a case load of Aboriginal and non-Aboriginal persons to deliver dynamic and evidence based best practice in the case management of individuals with complex needs and those who have committed serious offences.

This role may also require you to assist in assessing client's suitability for corrections orders and attendance to provide advice to the Koori Court.

Key responsibilities include:

• Manage a caseload of predominantly high-risk individuals and provide culturally informed case management intervention to address offending behaviours, support engagement with community services, and promote completion of Community Correction Orders.
• Develop and implement culturally informed case management intervention plans for Aboriginal persons to support engagement, reduce recidivism, promote meaningful outcomes, and mitigate risk to community.
• Identify and evaluate factors that relate to individual offending behaviour and provide individualised risk assessment advice to senior management and community-based teams on effective case management of Aboriginal persons.
• Develop relationships with Aboriginal organisations and other organisations that support and strengthen the case management of Aboriginal persons.

About you:

• Demonstrated ability to communicate sensitively and effectively with members of the Victorian Aboriginal Community.
• Demonstrated knowledge and understanding of the Victorian Aboriginal Community and the issues impacting on it.
• Demonstrated experience and knowledge of best practice case management frameworks.
• Ability to implement theoretical concepts to reduce risk and maximise individual outcomes. Seeks opportunities for continuous improvement and ways to innovate.

For more details on the position, please review the position description attached or contact:

• Tessa Day – Manager, Court Practice on 0438 656 262 or [e-mail]

Why work with us?

• A fair salary
• Generous leave entitlements
• Transparent performance framework
• Employee Wellbeing support
• Comprehensive training when you commence and throughout your career
• Secondments and promotions
• Click here to read more about our benefits
• Read about how you will be supported in your role with CCS

Find out more working with the department : https://www.justice.vic.gov.au/careers/aboriginal-torres-strait-islander-employment

Aboriginal applicants are welcome to utilise support from the Aboriginal Recruitment Team throughout the recruitment process and are encouraged to contact [e-mail] if they would like cultural support and guidance through the application process.

For Aboriginal Desi gnated and Prioritised positions, a Certificate of Aboriginality (CoA) will be required prior to an offer of employment being made.

The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Sunday 8 November 2026 at 11.59pm