Food & Beverage Supervisor - Fat Noodle

The Star Ent Group; Sydney; Hybrid; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Meal on site

Uniform provided

Penalty rates on weekends

Parking discounts

Restaurant discounts

Career development

Working Holiday Visa opportunities

Diversity & inclusion focus

Job summary

The Star Entertainment Group in Sydney is seeking a Food & Beverage Supervisor to lead and mentor a dynamic hospitality team, ensuring guest experiences are unforgettable and service standards are met in a high-volume setting.

You will supervise shifts, set objectives, manage cash handling, and support the Venue Manager to achieve financial and operational targets, while maintaining food & beverage quality and hygiene.

Qualifications

• Supervisory experience in a high-volume hospitality environment.
• Exceptional guest service skills with proactive attitude.
• Highly organised with strong attention to detail.
• Flexible availability to meet venue hours, NSW RSA required.

Responsibilities

• Supervise a large team on shift and assist with training, development and performance management.
• Set daily performance objectives for the team and supervise the service flow and performance standards.
• Ensure accurate cash handling procedures are followed.
• Assist the Venue Manager to support achievement of financial and operational targets.
• Maintain clear communication through daily shift briefings and smooth handovers.
• Monitor the quality of food & beverages to ensure high standards.
• Ensure cleanliness and hygiene, and coordinate equipment upkeep.

Skills

Supervisory experience

Guest service

Team leadership

Communication skills

Attention to detail

Education

NSW RSA Certification

Job description

For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

As a Food & Beverage Supervisor, your enthusiasm for creating unforgettable guest experiences will position you as a vital member of our leadership team, overseeing and assisting team members throughout their shifts. Your commitment to delivering top-notch customer service will be evident as you mentor and develop the team, while also providing insightful recommendations to enhance customer loyalty and satisfaction.

Fat Noodle – Dynamic Asian street food restaurant created by culinary Chef, Luke Ngyuen. Serving traditional family recipes reinterpreted, day & night!

This is a fantastic opportunity where you will have the chance to create a unique experience for our guests, take good care, and lead a dynamic team with integrity.

A few of your responsibilities:

• Supervise a large team on shift and assist with training, development and performance management
• Set daily performance objectives for the team and supervise the service flow and performance standards
• Ensure accurate cash handling procedures are followed
• Assist the Venue Manager to support achievement of financial and operational targets
• Ensure an open line of communication at all times through daily shift briefings, and ensure a smooth transition and handover between shifts
• Monitor the quality of food & beverages to service to ensure high standards are maintained
• Ensure a high level of cleanliness and hygiene in the workplace and coordinate the maintenance and upkeep of all equipment and materials

What we are looking for:

• Supervisory experience within a high volume hospitality environment including a thorough knowledge of food and beverages
• Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
• Highly organised and eager, with a high attention to detail
• Flexible availability to meet the venue operating hours
• Current NSW RSA Statement of Attainment

About you:

As an expert in Management, you understand the essence of leading a team to deliver a world‑class service. With exceptional communication skills and ability to create a fresh, positive and exciting environment where safety and service are paramount, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Food & Beverage Leadership team at The Star.

What we can offer you:

• Complimentary meal on site every day, including hot meals, sandwich bar and more.
• Uniform laundered and ready for you daily on property.
• Competitive hourly rates plus penalty rates for weekends and public holidays.
• Discounted parking and other transport options.
• Up to 30% discounts across award‑winning restaurants and accommodation.
• Career development, training and courses via The Star Academy with limitless career opportunities.
• Exposure to both casual dining and award‑winning signature dining environments.
• Opportunities for Working Holiday Visa holders to extend employment beyond the initial 6-month contract.
• Diversity & Inclusion focus areas including Multicultural, Gender, Aboriginal & Torres Strait Islander and LGBTQI+ communities.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our Culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know contributes to exceptional guest experiences, a great place to work for our team members, and positive outcomes for our communities. We believe in authenticity and embody our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique wellbeing needs.

The Star was awarded the WGEA Employer of Choice for Gender Equality Citation (2022-24) and was recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It's your time to SHINE!