Food & Beverage Supervisor

MH Management (QLD) Pty Ltd; Port Douglas; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

50% off stays at Minor Hotels in AU/NZ

20% off for friends and family

International accommodation discounts

Cashback & retailer discounts AU/NZ

Health insurance offers

Job summary

Oaks Port Douglas Resort, part of Minor Hotels, is seeking an enthusiastic Food & Beverage Supervisor to lead dinner service and support conferences, weddings and events. You will develop a high-performing team and ensure exceptional guest experiences across restaurant and events operations.

The role requires hands-on leadership, RSA certification, and availability for evenings, weekends and public holidays in a dynamic resort environment.

Qualifications

• Previous experience in a Food & Beverage Supervisor or similar leadership role within a restaurant, hotel, resort, or events environment.
• Strong supervisory and coaching skills with a hands-on leadership style.
• Current RSA (Responsible Service of Alcohol) certification.
• Excellent customer service, organisational and problem-solving abilities.
• Ability to work evenings, weekends and public holidays as required.

Responsibilities

• Lead and support the F&B team to deliver professional service across restaurant and events.
• Supervise dinner service and assist with conferences, functions, weddings and special events.
• Maintain brand standards and ensure consistent service delivery.
• Train, mentor and develop team members including onboarding.
• Assist with rostering, labour management and shift coordination.
• Monitor stock levels and support inventory control to minimise waste.
• Ensure compliance with RSA, food safety and WHS standards.
• Collaborate with management to drive operational improvements.

Skills

F&B supervision

Leadership experience

Customer service

Event coordination

Job description

OverviewMinor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.Oaks Port Douglas Resort are looking for an enthusiastic and service-driven Food & Beverage Supervisor to join our team on a full-time basis.This is a hands-on operational leadership role supporting the daily success of Oak & Vine Restaurant and the resort's conference and events operation.The successful candidate will play a key role in overseeing dinner service, functions, conferences, weddings, and special events while leading and developing a high-performing team to deliver exceptional guest experiences.Key Responsibilities Include:Lead and support the Food & Beverage team to deliver professional, efficient, and high-quality service across restaurant and event operations.Supervise daily dinner service and assist in the successful execution of conferences, functions, weddings, and special events.Ensure exceptional guest experiences through active engagement, prompt resolution of concerns, and attention to service standards.Train, mentor, and develop team members, including onboarding new employees and coaching service techniques.Maintain brand standards and ensure consistent service delivery across all food and beverage operations.Support service during peak periods through a hands-on leadership approach and strong floor presence.Assist with rostering, labour management, shift coordination, and workflow planning to optimise operational efficiency.Monitor stock levels and support inventory control processes to minimise wastage and maintain service requirements.Ensure compliance with RSA, food safety, hygiene, and workplace health and safety standards.Work closely with management to drive operational improvements and achieve business objectives.Shift Details (subject to change):Rotating roster across Monday through SundayConference, function, wedding, and special event coverage as requiredEvening, weekend, and public holiday work required in line with business demandsQualificationsSuccessful candidates will have:Previous experience in a Food & Beverage Supervisor or similar leadership role within a restaurant, hotel, resort, or events environment.Demonstrated experience leading, coaching, and developing hospitality teams.Strong operational knowledge of restaurant service, conferences, functions, weddings, and events.Current RSA (Responsible Service of Alcohol) certification.Exceptional customer service skills with the ability to build positive guest relationships.Strong organisational, communication, and problem-solving skills.A proactive, hands-on leadership style with the ability to remain calm under pressure.Professional presentation and a commitment to maintaining high service standards.Flexibility to work evenings, weekends, and public holidays as required.If you're an experienced hospitality professional who enjoys leading from the front and is passionate about delivering memorable dining and event experiences, we'd love to hear from you.Additional InformationAt Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:What We Offer:Career Growth: Learning and development programs to boost your career.Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.Global Perks: International accommodation discounts across our hotel brands.Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.Experiences: Discounted entertainment and activities.Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.Generous Leave: Parental and birthday leave.Wellness Boost: EAP and tailored wellness support.Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.Not the right fit? Set up email alerts as new job postings become available that meet your interest!