Food & Beverage Duty Manager (Part Time)

InterContinental Perth City Centre; Perth; On-site; AUD 41,000 - 47,000; Part time

Benefits offered by this job

Free meals on shift

Laundered uniform supplied

Paid birthday leave

Paid parental leave

Wellness and mental health days

Discounted CBD carparking

Colleague discounts platform

Job summary

InterContinental Perth City Centre is seeking a part-time Food & Beverage Duty Manager to lead our venue operations, including Heno and Rey, with a strong focus on guest satisfaction and team engagement. You will work approximately 20 hours a week and report to the Food and Beverage Manager, driving guest experiences and standards.

The ideal candidate has at least 1 year of team leadership experience in a busy restaurant or bar, with excellent customer service and the ability to manage multiple

Qualifications

• Minimum 1 year of team leadership experience in a busy and modern restaurant or bar.

Responsibilities

• Lead in the venue operations to ensure guest satisfaction and colleague engagement.
• Deliver departmental revenue and profit goals using initiatives and continuous improvements.
• Ensure venue standards, safety and compliance are met and upheld.

Skills

Team leadership

Customer service

Communication

Job description

Food & Beverage Duty Manager (Part Time)

$32.19p/hour + shift penalties and loadings

AtInterContinental Perth City Centrewe are here to Inspire Incredible by making our valued guests enjoy the finer things in life and discover experiences that cannot be had anywhere else.

Your day to day

We are seeking a part time Food & Beverage Duty Manager to job share, working approximately 20 hours a week, with a focus to lead in the venue Heno and Rey.

Reporting to the Food and Beverage Manager, your leadership will focus on delivering a strong guest satisfaction & colleague engagement alongside departmental revenue and profit goals using a combination of existing and newly introduced initiatives. In addition, you will take charge of venue standards, safety and compliance requirements ensuring those standards are met.

What we need from you

You will be an experienced leader who enjoys leading by example and working closely with your team, seeing the value in coaching and developing individuals around you. Your focus on continuous improvement and problem solving will ensure that you are comfortable with accountability for these allocated venues.

The ideal candidate will... minimum 1 years team leadership experience in a busy and modern restaurant or bar.

• Exceptional customer service skills and have a high ability to interact with guests & colleagues.
• Demonstrated capability to lead a team and drive their engagement to create a working environment that colleagues love.
• Multi-tasking - the job is varied so the ability to manage multiple high priorities and deadlines will ensure your success.
• Communication skills - guest & colleagues will need to come to you with concerns as well as compliments, so you'll be easy to talk to and resolve issues in a timely & professional way. Ability to manage relationships with guests, colleagues, third parties using an approach that best reflects the hotel and brand philosophy.
• Drive results and standards - through your drive to sell, ability to implement activations in the venue, and embed standards.
• Passion & drive to delivering excellent customer service & memorable guest experiences.
• Have strong beverage knowledge of wines, beers and spirits.
• Be able to work well in a team environment and support the wider hotel team success.
• Currently hold legal working rights for Australia for at least the next 2 years (without the need or expectation of sponsorship).
• Have availability to work afternoon and evenings , including weekends and public holidays.

What we offer

You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey

• Free meals on shift
• Laundered uniform supplied
• Paid birthday leave - hip hip hooray!
• Paid parental leave
• Proactive paid wellness and mental health days
• Discounted CBD carparking
• Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
• A massive colleague discounts platform for all your favorite brands and retailers - to help your salary/wage go further

Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.