Food & Beverage Attendant - Cairns Coconut The Palm

Ingenia Communities; Cairns Regional; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Staff discounts

Rewards programs

Flexible schedules

Job summary

Ingenia Communities is seeking a casual Food & Beverage Attendant at Cairns Coconut The Palm to deliver friendly front‑of‑house service to guests and residents. You’ll work under the guidance of the Food & Beverage team, contributing to a vibrant tropical dining experience and maintaining high standards of safety and quality.

You’ll need RSA/RCG accreditation if applicable, experience in similar roles, strong customer service and problem‑solving skills, and the ability to lift and stand for

Qualifications

• RSA/RCG accreditation (if applicable).
• Proven experience in a similar role.
• Strong customer service and problem-solving skills.
• Ability to lift, stand for extended periods and operate kitchen/bar equipment.

Responsibilities

• Deliver exceptional front-of-house service and create a positive guest experience.
• Follow safety, security and regulatory requirements and uphold food quality and presentation standards.
• Manage stock and minimize waste by checking produce and ensuring items are used fully.
• Maintain cleanliness of shop, kitchen and dining areas, including equipment, tables and floors.
• Handle chemicals safely following MSDS guidelines and use PPE as required.

Skills

Customer service

Communication

Teamwork

Problem-solving

Safety & compliance

Tools

RSA/RCG accreditation

Job description

Food & Beverage Attendant - Cairns Coconut The Palm

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

We’re on the lookout for aCasual Food & Beverage Attendant to join our team at our Cairns Coconut The Palm site.

Reporting to the Food & Beverage Attendant, you’ll play a key role in helping us deliver exceptional experiences for our guests and residents and having fun while doing it!

The Palm at Cairns Coconut offers a vibrant tropical dining experience, with great food, friendly service, and a relaxed resort-style atmosphere.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards
• Flexible work schedules to suit your lifestyle

In this Role, You’ll

• Deliver Exceptional Service: Create a positive front-of-house atmosphere, ensure an excellent customer experience, and handle complaints professionally.
• Maintain Standards & Compliance: Follow safety, security, and RSA/RCG regulations; uphold food quality and presentation standards at all times.
• Manage Stock & Minimize Waste: Check and accept produce, reduce wastage, and ensure all items are used to their full potential.
• Cleaning & Sanitation: Keep the shop, kitchen, and dining areas clean and hygienic, including equipment, tables, and floors.
• Chemical Safety: Handle approved chemicals safely, follow MSDS guidelines, and use correct PPE for all cleaning tasks.

You’re Likely a Match If You

• Team Collaboration: You treat management and team members with respect, build strong professional relationships, and contribute to a positive team environment.
• Communication & Initiative: You participate in meetings, share ideas for improvement, and use effective communication to resolve issues proactively.
• Safety & Compliance: You follow WHS policies, report hazards, and handle approved chemicals safely in line with MSDS guidelines and training.
• Skills & Experience: You bring RSA/RCG accreditation (if applicable), proven experience in a similar role, and strong customer service and problem-solving skills.
• Physical Capability: You’re comfortable with frequent lifting, standing, and operating kitchen/bar equipment, while using PPE and following safety procedures.

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Due to the volume of applications only successful candidates will be contacted.