Food & Beverage Attendant

Howard Smith Wharves; Brisbane; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Team discount 25% precinct wide

Wellbeing initiatives and counselling

Annual leave increase after 5 years

Job summary

Artemus Group is seeking Food & Beverage Attendants for Felons Brew Pub in Brisbane. You will deliver welcoming service, maintain presentation and product knowledge, and contribute to a vibrant venue culture.

Join a team that values guest experience, collaboration, and wellbeing, with opportunities for growth in a dynamic hospitality environment.

Qualifications

• Weekend availability (Fri–Sun) is essential.
• Experience in high-volume, fast-paced venues is highly regarded.
• Ability to work late finishes (up to 1am).
• Hospitality passion and guest experience orientation; training provided.

Responsibilities

• Create genuine, welcoming first impressions for guests.
• Provide exceptional, efficient, friendly service across venue areas.
• Maintain strong product knowledge to confidently recommend offerings.
• Uphold presentation standards across tables, bars, and service areas.
• Handle guest feedback professionally, escalating when required.
• Uphold RSA and food safety standards.

Skills

Weekend availability

High-volume experience

Customer service

RSA

Team player

English communication

Job description

Are you ready to do what you love? Join our team as a Food and Beverage Attendant at Felons Brew Pub.

Felons Brewing Co. is a modern brewery and hospitality destination set beneath the Story Bridge on the banks of the Brisbane River, known for its balanced, approachable beers and its ability to bring people together through vibrant, welcoming experiences.

We’re now seeking exceptional Food & Beverage Attendants to join our team — people who take pride in their craft, thrive in high‑energy environments, and understand that world‑class service is delivered with intention & care.

Key responsibilities include:

• Creating genuine, welcoming first impressions for every guest
• Deliver exceptional, efficient, and friendly service across all areas of the venue.
• Maintain strong product knowledge of all our food and beverage offerings to confidently make recommendations.
• Maintaining impeccable presentation standards across tables, bars, and service areas.
• Handle guest feedback with professionalism, escalating to a manager when required.
• Uphold RSA and food safety standards without compromise
• Contribute to a positive team culture, supporting colleagues during peak periods and ensuring guest satisfaction remains the top priority.

What we’re looking for:

• Weekend availability (Friday–Sunday) is essential
• Experience in high-volume, fast‑paced venues is highly regarded
• Ability to work late finishes (up to 1am)
• A natural passion for hospitality and guest experience — training will be provided
• A collaborative, proactive mindset and strong work ethic
• A valid Queensland RSA
• Familiarity with Felons, our offerings, or activations is a strong advantage

Why you’ll love working for us?

• Development opportunities/career pathways
• 25% team discount precinct wide for you and up to three guests
• Wellbeing initiatives including team yoga, run club and access to independent confidential counselling services
• Team recognition rewards
• Extra week of annual leave after 5 years of service
• A collaborative and inclusive work culture, where your contributions truly matter.
• The chance to play a critical role in the exciting growth phase of ARTEMUS Group.

Our Culture:

At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Here at Artemus Group, we play, we revel, we indulge and embrace life to its fullest. We are makers of epic experiences for our guests.

Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!