Food and Beverage Supervisor (Full Time)

Ovolo Hotels; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Restaurant discounts

Job summary

Ovolo Hotels invites applications for a Food and Beverage Supervisor (Full Time) based on site in Canberra. You will lead service operations across our F&B outlets, ensuring guest satisfaction and smooth event delivery.

As the ideal candidate you will have a minimum of three years’ experience in restaurant operations and events, strong team leadership, and a proactive approach to guest experience and operations.

Qualifications

• Minimum of three years’ experience in restaurant operations and event delivery is essential.
• Candidate should be flexible to work various shifts including mornings, afternoons, evenings and weekends.
• Strong ownership, communication, team support, and accountability are valued.

Responsibilities

• Oversee F&B operations to maximise efficiency, effectiveness and service delivery in line with Ovolo standards.
• Control billing, floats, cash handling and ensure accuracy in payments.
• Maintain high standards of operations, procedures and service.
• Devise and communicate beverage operation standards across the team.
• Keep bar and surrounding areas clean and well maintained.
• Recruit, train and hire staff to build a cohesive team.
• Establish and customize service level standards.
• Develop and maintain supplier relationships.
• Organise par stock levels for equipment and materials to ensure adequate stocks.
• Minimise beverage complaints and prioritise guest satisfaction.
• Drive team morale and foster a productive, enjoyable culture.

Job description

Food and Beverage Supervisor (Full Time)

Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness '. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

Monster Kitchen and Bar has a deep respect for locally sourced and seasonal ingredients, landing an exciting set of fresh ideas with conscious consumption at the forefront. Monster Bar offers an elevated cocktail experience created with modern techniques using a selection of seasonal fruits and vegetables, ever-changing to highlight the season. Implementing our very own twist on the most iconic cocktails you’d only find in the best hotel bars.

The Gig

You will not only design, create, and implement all things cocktails, but you will lead the bar team to ensure we are providing the ultimate experience to our guests! You will work closely with the F&B General Manager to establish smooth running of operational requirements. This is a HIGAFull-Time role operating on a 7-day rotating roster. Your responsibilities will include but are not limited to:

• Oversee F&B operations in a way that maximises efficiency, effectiveness and service delivery, in line with Ovolo standards and procedures
• Control billing procedures, floats and cashing up and take full responsibility for the cash and payment handling procedures
• Have a high standard of operations, procedures and service
• Devise comprehensive and user-friendly standards and procedures for beverage operations and communicate effectively across the team
• Ensure that the bar and surrounding areas are kept clean and tidy at all times and well maintained
• Work as a team builder to recruit, train, and hire staff
• Establish and customize service level standards
• Develop and maintain supplier relationships
• Organise par stock levels for all equipment and materials, including cutlery, dry stores, linen and glassware, and stationery, ensuring appropriate stocks are always on hand
• Minimise beverage complaints and ensure guests are put first
• Proactively drive team morale and promote a productive and enjoyable team culture and environment

About you

At Ovolo, we are all about YOU. We provide a fun and exciting environment, and all we ask is that you give us your dedication to our brand and most importantly, your team!

As our F&B Supervisor, you will have a strong focus on restaurant service and events. A minimum of three years’ experience in restaurant operations and event delivery is essential.

• The successful candidate must be flexible and available to work a variety of shifts, including mornings, afternoons, evenings, and weekends. You will be confident in managing service operations, leading a team, coordinating event setups and delivery, working from event briefs, and consistently providing an exceptional guest experience.
• We are looking for someone who takes ownership, communicates effectively, supports the team, and is comfortable being accountable for their area while maintaining the high standards we expect.

What you'll get...

• Well, there's the chance to shine in a brilliant team environment in Australia, Hong Kong and now Indonesia – bring your personality and sense of fun to work and the most amazing team to work with.
• Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
• Receive Hotel benefits in rooms and our fabulous F&B outlets
• Stay Fit and Fabulous; be involved in our Wellbeing Programmes
• Develop relationships and make a difference to other people’s lives through our Community Programme
• Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent