Bar Supervisor (Full Time)

Ovolo Group; Canberra; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Hotel benefits

Wellbeing Programmes

Community Programme

Job summary

Ovolo Group is seeking an experienced Bar Supervisor for Monster Kitchen and Bar in Australia. You will own the bar, design and implement operations, and lead the bar team to deliver the ultimate guest experience. This full-time role requires accountability, organization, and a hands-on approach to service.

You will work closely with the F&B GM to ensure smooth operations, maintain standards, and foster a positive team culture across a 7-day rotating roster.

Qualifications

• Confident in managing stock, preparing and coordinating orders, maintaining the bar, supporting and training the team, and ensuring everything is properly organised and ready for service.
• Be flexible and available to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Responsibilities

• Run day-to-day bar operations, ensuring shifts are appropriately staffed and effectively managed.
• Oversee Bar operations to maximise efficiency, service delivery, and alignment with Ovolo standards.
• Design and deliver on- and off-the-job training for the team and ensure full product knowledge.
• Maintain high standards of operations, procedures and service.
• Create beverage operation standards and communicate across the team.
• Monitor service standards and address gaps via feedback and performance processes.
• Control billing procedures, floats, and cash handling.
• Oversee beverage selection and stock takes to meet budgeted costs.
• Establish and customise service level standards.
• Develop and maintain supplier relationships.
• Minimise beverage complaints and keep guests first.
• Drive team morale and a productive culture.

Skills

Stock management

Training

Team leadership

Bar operations

Service standards

Job description

Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness '. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

Your Venue - Monster Kitchen and Bar

Monster Kitchen and Barhas a deep respect for locally sourced and seasonal ingredients, landing an exciting set of fresh ideas with conscious consumption at the forefront. Monster Bar offers an elevated cocktail experience created with modern techniques using a selection of seasonal fruits and vegetables, ever-changing to highlight the season. Implementing our very own twist on the most iconic cocktails you’d only find in the best hotel bars.

The Gig

You will not only design, create, and implement all things cocktails, but you will lead the bar team to ensure we are providing the ultimate experience to our guests! You will work closely with the F&B General Manager to establish smooth running of operational requirements. This is a HIGAFull-Time role operating on a 7-day rotating roster. Your responsibilities will include but are not limited to:

• Run day-to-day bar operations, ensuring shifts are appropriately staffed and effectively managed
• Oversee Bar operations in a way that maximises efficiency, effectiveness, and service delivery, in line with Ovolo standards and procedures
• Design and deliver effective on- and off-the-job training initiatives regularly in line with identified training needs, so that the team is familiar with all products and services, including full knowledge of menus and wine lists, service standards and procedures
• Have a high standard of operations, procedures and service
• Devise comprehensive and user-friendly standards and procedures for beverage operations and communicate effectively across the team
• Monitor service standards and procedures followed by team members and act where standards are not achieved, including informal and formal performance management processes
• Control billing procedures, floats and cashing up and take full responsibility for the cash and payment handling procedures
• Oversee selection and purchase of beverages and ensure regular stock takes of beverages and achievement of budgeted cost of sales
• Establish and customize service level standards
• Develop and maintain supplier relationships
• Minimise beverage complaints and ensure guests are put first
• Proactively drive team morale and promote a productive and enjoyable team culture and environment

About you

At Ovolo, we are all about YOU. We provide a fun and exciting environment, and all we ask is that you give us your dedication to our brand and, most importantly, your team!

As our Bar Supervisor, you will take full ownership of the bar rather than simply supervise a shift. We are looking for an experienced bar professional (minimum experience 3 years) who is accountable, organised, and hands-on, with strong attention to cleanliness, presentation, and service standards.

• The successful candidate must be confident in managing stock, preparing and coordinating orders, maintaining the bar, supporting and training the team, and ensuring everything is properly organised and ready for service.be flexible and available to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
• We are looking for someone who takes ownership, communicates effectively, supports the team, and is comfortable being accountable for their area while maintaining the high standards we expect.

What you'll get...

• Well, there's the chance to shine in a brilliant team environment in Australia, Hong Kong and now Indonesia – bring your personality and sense of fun to work and the most amazing team to work with.
• Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
• Receive Hotel benefits in rooms and our fabulous F&B outlets
• Stay Fit and Fabulous; be involved in our Wellbeing Programmes
• Develop relationships and make a difference to other people’s lives through our Community Programme
• Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent