Food and Beverage Manager

Novotel; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Salary $90,000 AUD

Career development

Discounts across Accor

Global Accor network

Leadership support

Job summary

Novotel Melbourne South Wharf, part of the Accor group, is seeking an experienced Food & Beverage Manager to lead front-of-house operations and partner with our Executive Chef to evolve restaurant and bar concepts. You will drive service excellence, guest satisfaction and a high-performance team culture in a busy hotel environment.

You will balance strategic planning with hands-on leadership, manage labour costs, and collaborate across departments to deliver memorable dining experiences while

Qualifications

• Experience leading a high-volume F&B operation in a hotel, restaurant group or similar.
• Leadership role in F&B management with team development focus.
• RSA qualification and full working rights in Australia required.

Responsibilities

• Lead day-to-day operation of restaurant, bar, café and in-room dining services.
• Champion guest experiences and ensure service standards exceed expectations.
• Develop and implement new F&B concepts, promotions and service initiatives.
• Create a positive, inclusive, high-performing team culture and empower staff.
• Coach, mentor, train and give regular feedback to the team.
• Recruit, develop and retain hospitality professionals.
• Collaborate with kitchen to deliver seamless dining experiences.
• Manage labour costs, rosters and productivity to meet financial objectives while maintaining service excellence.
• Identify opportunities to grow revenue and improve operational performance.
• Act on guest feedback to drive improvements.
• Ensure compliance with hotel policies, WHS and sustainability commitments.
• Utilise systems including HumanForce, Micros and Purchase Plus

Skills

Leadership

Guest experience

Operational leadership

Budget management

Staff development

Communication

Stakeholder management

Education

RSA qualification

Tools

HumanForce

Micros

Purchase Plus

Job description

Company Description

“Hospitality is a Work of Heart” at Accor

At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world's leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation and our signature Heartist® culture.

Novotel Melbourne South Wharf is an eye-catching golden 26-level tower incorporating 347 accommodation rooms and suites, Mr. Carpano Dining + Bar and Allora Café. The hotel has direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space, and sits alongside the vibrant South Wharf precinct and DFO shopping centre.

We are entering an exciting new phase within our Food & Beverage operation. With a renewed focus on team development, guest engagement and evolving our dining and bar concepts, we’re looking for a passionate leader who can bring fresh thinking, inspire people and help shape the future of our venues.

Become a Heartist®, and let your passion for hospitality make a lasting impact.

Job Description

This is an outstanding opportunity for an experienced Food & Beverage Manager who thrives on creating memorable guest experiences while leading teams through growth and change.

As our Food & Beverage Manager, you'll oversee all front-of-house food and beverage operations while partnering closely with our Executive Chef and leadership team to bring new ideas to life. You'll have the opportunity to contribute to the evolution of our restaurant and bar offerings, enhance service delivery and build a highly engaged team culture.

We're looking for a leader who enjoys balancing strategic thinking with hands‑on operational leadership. Someone who can inspire confidence, build buy-in, develop talent and deliver exceptional results in a busy hotel environment.

What you’ll be responsible for

• Leading the day-to-day operation of our restaurant, bar, café and in-room dining services
• Championing exceptional guest experiences and ensuring service standards consistently exceed expectations
• Supporting the development and implementation of new food and beverage concepts, promotions and service initiatives
• Creating a positive, inclusive and high-performing team culture where people are empowered to succeed
• Driving team engagement through coaching, mentoring, training and regular feedback
• Recruiting, developing and retaining talented hospitality professionals
• Working collaboratively with the kitchen team to deliver seamless and memorable dining experiences
• Managing labour costs, rosters and productivity to achieve commercial objectives while maintaining service excellence
• Identifying opportunities to grow revenue, enhance efficiency and improve overall business performance
• Monitoring guest feedback and translating insights into meaningful operational improvements
• Maintaining compliance with hotel policies, WHS requirements and sustainability commitments
• Effectively utilising systems including HumanForce, Micros and Purchase Plus

Qualifications

What we’re looking for

• Demonstrated experience leading a successful food and beverage operation within a hotel, restaurant group or similar high-volume hospitality environment
• Previous experience in a Food & Beverage Manager or equivalent leadership role
• A natural people leader who can engage teams, build trust and successfully lead through change
• A strong focus on guest experience and a genuine passion for delivering memorable hospitality
• Commercially minded, with experience managing labour, costs, budgets and operational performance
• Confidence balancing strategic planning with hands‑on operational involvement
• Strong communication and stakeholder management skills, with the ability to influence and build collaborative relationships
• A proactive and innovative mindset, with the ability to identify opportunities and turn ideas into successful outcomes
• Experience coaching and developing emerging leaders and high‑potential team members
• Flexibility to work a rotating roster including mornings, evenings and weekends as required

You must hold a current Responsible Service of Alcohol (RSA) qualification and have full working rights in Australia to be considered for this role.

What’s in it for you?

• Competitive annual salary of $90,000
• Opportunity to shape the future direction of our food and beverage offering
• Career development opportunities within the global Accor network
• Access to worldwide accommodation and food & beverage discounts through Accor
• A supportive leadership team committed to your success
• The chance to make a genuine impact on both the guest experience and team culture

If you’re an experienced Food & Beverage leader ready to drive positive change, inspire a team and help create the next chapter of hospitality at Novotel Melbourne South Wharf, we’d love to hear from you.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Accor - Careers - Our Philosophy

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun!